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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74249 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229941 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Daugher Studying Abroad in Scotland for 1 year

My daughter will be studying abroad in Scotland for one year. She has a iPhone 5C which is unlocked and has a nano-sim card. What is the best plan for her to get when she gets there. I assume she will have to purchase a UK sim card. We do not care ab...

Sure signal not working

Hi, My VS1 sure signal is not working. I've read the various solutions and tried resetting the device without success. The light sequence worked as advertised but I am left with the same situation i.e. 1,2 and 4 on. but no 3, my phone shows no signal...

Unlocking an Iphone

Hello, I have recently purchased an Iphone 5s over the internet, and I was assure that it was unlocked. I have now found out that it is actually locked to Vodafone.  When trying to get an unlock code from the Vodafone website, I cannot procede as I a...

LukeSMc by 1: Seeker
  • 14023 Views
  • 3 replies
  • 0 thanks

Resolved! Iphone 4 screen

My iphone 4 screen is losing its integrity and as such, i am unable to text properly. The phone has never been damp, dropped or the screen damaged in any way. I went to my local Vodafone store to day and was told that even though i am a contract cust...

jonfrost by 2: Seeker
  • 14970 Views
  • 9 replies
  • 0 thanks

charging problem

Hi all I am on my 2nd s4, The first was repaired 3 times due to dropping calls and then it was replaced with this refurbished handset.  It charges randomly. I hae used different chargers but always switches between charging and not charging. I also g...

Suddenly SiM is invalid iphone 5

iPhone 5:Just updated to i/os 7.1.2 since then I cannot activate phone?shows as SiM invalid, both onscreen and in iTunes. have performed full DFU restore..still same.removed and cleaned SiM contacts, replaced several times no joy ??previous updates w...

Manco by 2: Seeker
  • 14130 Views
  • 1 replies
  • 0 thanks

S4 Useless: "Not registered on network"

I know there's another thread about this but it seems to have derailed somewhat. Phone is basically useless for the past week or more. Doesn't receive calls, can barely ever make calls and receives/sends texts late. Data works. The network seems to c...

HTC One Max and Red Box

So i attempted a factory reset with my one ma this morning as the volume keep turning itself down. During the factory reset it has hung on the boot screen. I Vodafone to sort a repair as i am on the red box tarrif, they referred me to HTC themselves,...

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