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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73740 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203324 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SureSignal won't work.

I have been using a sure signal box for 18 months. A pig to get it to register and work but it does work. I had a need to have a second SureSignal box for a conversion cottage.  I have found out the following:-1.  The error messages that are given by...

Sure Signal 3 and BT Infinity - Working

After several weeks with numerous calls and many thanks for the patience of both BT and Vodafone Technical support discovered there is a light at the end of the very dark SureSignal + BT Business Infinity tunnel. I have successfully been using Suresi...

Sure Signal and poor customer service

Got a replacement Sure Signal, last one worked to 18months then just stopped.Connected up replacement last night, got confirmation emails and txts but no joy accessing Vodafone system.Have re booted, reset, de registared and re registered, more confi...

lk37 by 3: Seeker
  • 9687 Views
  • 2 replies
  • 0 thanks

Sure Signal not working

I have a solid red light showing on my Sure Signal with no other lights showing.  I have tried resetting and there is no difference.

Sure Signal and BT Home Hub 2.0

I have just moved house and from having an excellent signal and uninterrupted service on my 3G iphone I now find I have a poor and fragmented service. Since I sometimes work from home this is a problem so I am looking into SureSignal as a solution. I...

PARKER2 by 2: Seeker
  • 10618 Views
  • 2 replies
  • 0 thanks

Resolved! new sure signal

Everybody keeps reffering to a new sure signal is there a third one.I don't know about? What's the difference?

jamsterdm by 10: Established
  • 17001 Views
  • 4 replies
  • 0 thanks

Sure Signal V1 resync

Could you resync my sure signal please serial number 21196822437. Been without 3G for a couple of weeks and have deregistered/reregistered, factory reset, but no 3G signal. Lights 1,2 and 4 but no 3. Thanks Bob

cyclobob by 4: Newbie
  • 9605 Views
  • 2 replies
  • 0 thanks

Sure Signal Registered to Closed Account

Hi, My Sure Signal is still registered to my old closed account.  How can I get it moved to my current account please. Thanks

kcc by 2: Seeker
  • 10486 Views
  • 3 replies
  • 0 thanks

VSS 2 with new modem

If I change modem do I need to de-register old modem and then re-register new one? First post from technophobe, advice appreciated. Thanks.

Neilsy71 by 2: Seeker
  • 9612 Views
  • 1 replies
  • 0 thanks

Vss3

I have had a vss3 for 6 weeks its never work properly for more than 4 days Max's . I've sent two devises back to be fixed with Sam results after 1-4days power light flashes Internet orange customer services and tec team more than useless they ask the...

Nick3 by 2: Seeker
  • 9420 Views
  • 1 replies
  • 0 thanks
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