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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Am having problems (on another thread) but just in case my version 1 happens to be faulty - am waiting for vodafones test coming back Whats the difference in performance between the ver 1/2/3 models I realise they look different and the 3 plugs into ...
Morning, We de-registered one of our Sure Signals, as the user left the organisation. We now have a new starter so we need to re-register the device and cannot seem to do this, as the Website just keeps on saying that there has been an error. Can som...
I've move from a Xperia to a Nexus 4 and completed the sim change (to micro). Phone works fine away from home but won't connect to my Suresignal even though the other phones in the house do. I've resorted to having to walk to to the front of the hous...
Hi, My suresignal v2 (9361 Home Cell V2-V) has stopped working after moving house. I have performed a reset and changed my address through the online portal. I am using Sky Broadband (new connection) and enabled a static address and port forwarding. ...
Hello Tech TeamI used to be with vodafone about 3 years ago and had the sure signal. Now today i have returned to the Vodafone family and have tried to re-register my sure signal but it says my serial number is already registered please can you dereg...
Following a change of address, and once we had our broadband installed, I have re-homed my Sure Signal unit but I'm being badgered with SMS reminders to update the postcode.I have repeated the exercise a couple of times but the SMS messages haven't s...
My Sure Signal1 has all 3 lights on as expected but my phone has lost (and the others registered to it) connection. I have followed the trouble shooting guide and run the tests.Speed test results: 3.6 mbps (download), 0.36mbps (upload),Ping test: 43m...
I have recently moved from ireland to the UK. Myself and my wife have Irish mobiles registtered with Vodafone that we are retaining for business reasons, plus we will be buying a UK mobile for each of us. Vodafone reception is poor here so we have pu...
Hi Can somebody please look into the problem as to why my sure signal is not working?I have had to register it under my partners Vodafone account, as I am unable to access mine, I am getting the maintainence message (for the 3rd Month running!!!!)I d...
Dear Forum, Thought I'd post this in case it helps anyone in the future. Had problems with first SS, as red light kept flashing when it was plugged into my TP-Link 5-port gigabit switch. Sent it back and, to my horror, same problem with the new one! ...
