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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi, I've had a version 1 Sure signal (4 lights) for about 16 months, it's been working perfectly until just over a week ago. There were some local powercuts, and since then it's not playing ball. I've tried resetting it as directed. On saturday, I us...
Hi Yesterday I had my sim card changed and now the sure signal box is not working. Its a verson 2 sure signal box and the red light plus the internet connection lights are both on. I have tried deregistering and then re-registering. I have also res...
Please help!!? I want to remove the plastic stand from my Sure signal 2, but it wont budge. any ideas?
Sure Signal down just one solid top light. It's been fine for a while so can only assume it's overnight maintenance work overrunning. Any update, Vodafone? Please don't send me to the faults board, I want an answer directly.
Even when using an extended Ethernet cable to move the Sure Signal into a room 20ft away from the router (but closer direct through the walls) the call quality on my iPhone is rubbish. 2 levels down in my lounge where previously I had no signal it wo...
SureSignal is still working with a PAYG phone, but a new contract phone with number ported from Orange (Removed for security) doesn't work. SureSignal blocks it if the number is authorized on the SureSignal and the phone is within range. From other...
Hi, I have been unable to get a signal on my mobile for a few days now and the Sure Signal box is not working. All four of the green lights are on permanently. we have unplugged it and reconnected several times but this has not had any effect. what d...
I have been using sure signal for months with not issues we now have an additional phone which will not connect via sure signal. Have added number in phone has had sure signal message but still nothing. Have reset box but still the same. Serial numbe...
I have had a Vodafone Sure Signal for just over two years, and it has worked fine throughout this period. However, last Wednesday (30th January) my wifi router crashed and I had to factory reset it. The router is now fine, but for some reason my VSS1...
I have been trying to get my VSS to work with my Netgear router on a BT ADSL line since December. I tried all the suggestions on this forum but could not get the VSS to connect. All I saw in the router log was a DHCP request to the VSS every 30 seco...
