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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74060 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229912 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204015 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Modem switching on and off the whole time

Hi there.I have a Huawei E272 modem and received a Vodacom 64K sim card with it.The Modem installed correctly on my Win XP PC as well as on my Win 7 64 bit as well as 32 bit PC's. The problem is....the modem keeps on restarting as soon as it receives...

Wickwolf by 1: Seeker
  • 10942 Views
  • 4 replies
  • 0 thanks

WinXP SP3 and ZTE K3565-z install problem

OS Winxp home edition SP3 running on Dell d420 notebook All OS updates have been performedSoftware version VMC Lite 9.3.6.12095 as installed on the ZTE K3565-Z Broadband dongle. Drivers seem to load OK and within device manager, Query Modem returns d...

9fingers by 2: Seeker
  • 12435 Views
  • 7 replies
  • 0 thanks

Vodafone K4511 connects to VPN ok, but cannot ping /connect to servers

Hi, I have a Vodafone dongle that connects to the Vodafone network, then connects to the VPN ok, but I cannot ping or connect to any servers. This is the second dongle model that I have got with the same issue. I’m assuming that it’s a split tunnelli...

Mossy199 by 1: Seeker
  • 12365 Views
  • 3 replies
  • 0 thanks

Do I need Credit even though I have MG

Bought a new dongle last week, used the mb that was on it, its took the £5 credit and added a further 250mb, However......I can no longer get online and it's taking me to the top up page.. On google chrome it says no data is being recieved so therfor...

R201 Broadcast SSID

Hello, I have loaded the latest available firmware on the R201, i have Broadcast SSID off, yet it still broadcasts the SSID, whats the reason for this?.. Also my settings for WPS are.. WPS (disabled) , WPS Settings (set by wps).

Removing Content Control

Hello, I need to remove the content control from my mobile broadband but I am unable to do so via the web-site which keeps saying 'sorry this will be fixed soon.' I have had the same message appear for about 3 months now! Please can someone offer ass...

livvie05 by 2: Seeker
  • 10928 Views
  • 3 replies
  • 0 thanks

Resolved! mobile wifi?

Hi,Can anyone tell me how I find out how many mb's i have used in the current billing period?I have the R201 wifi unit.Have looked at the home page but just gives session usage.Any advice appreciated. Thank youBob 

bswain by 4: Newbie
  • 10615 Views
  • 2 replies
  • 0 thanks
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