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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74249 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229941 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone Mobile Broadband - Error Message When Trying To Logon

Hi, my son has Windows Vista on a Advent laptop he has loaded the mobile conect software for the stick but keeps getting program error message when trying to log on, the message box says error conect \ opco\23415 uk prepay 23415.xml, i have tried uni...

skyjet by Not applicable
  • 13757 Views
  • 7 replies
  • 0 thanks

Mobile Broadband - remove content controll

can anyone help, i got my iphone on 13th of september from my local vodafone store, and they asked if i want content controll removed but this has not been done! how do i go about doing this?

kmcrae by 2: Seeker
  • 11292 Views
  • 1 replies
  • 0 thanks

Mobile Broadband - k4505 constant disconnections

hello, just upgraded to the new modem on my contract. i had a real fight on my hands getting the thing to work to start off with reinstall, uninstall, reboot, reinstall etc etc etc. the orginal problem was, the software would say i'm connected only...

SamBurg by 2: Seeker
  • 10875 Views
  • 1 replies
  • 0 thanks

What Does My 1GB Entail?

hey this contract says i can have 1BG or internet a month. but what can i get you that? and how does it use the 1GB eg downloading or how many pages i view thanks

rory96 by Not applicable
  • 9904 Views
  • 0 replies
  • 0 thanks

Mobile Broadband - K3570-Z Topup Help

HI i've just bought a top up voucher for my dongal and its gone on saying that i have £16.00 credit but no data use. I dont have a phone with vodaphone an need to know how to turn my credit into internet data use can any one please help?

IRONMIKE11 by Not applicable
  • 11548 Views
  • 3 replies
  • 0 thanks

Mobile Broadband - How can I top up online?

I may be simply missing something but how can I Top Up my Mobile Broadband Sim online. I am running it on a Mac and have loads of issues with the connect software ... I don't have a Vodafone mobile and it seems this is needed to create an online acc...

dannylong by Not applicable
  • 10870 Views
  • 1 replies
  • 0 thanks

Mobile Broadband - k3760 + Windows 7 + 64bit

Hi I'm using the k3670 USB dongle. I've recent purchased a new laptop with Windows 7 64bit Professional. I'm really struggling to recognise the USB deive. I have installed the latest version of Vodafone Mobile Software, version 10.0.201.23143 to b...

nickj by Not applicable
  • 13762 Views
  • 5 replies
  • 0 thanks

K3805-Z - no sim card error

Hi Just received a K3805Z mobile broadband modem - software installed ok on my Windows XP PC when I plugged the modem in but when I insert the sim card and try to connect I get a "No SIM found" error. The problem is that its not clear in the Quick ...

davidlang by Not applicable
  • 21307 Views
  • 11 replies
  • 0 thanks
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