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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73706 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229856 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203301 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

D420/dell Wireless 5520

Hi, I have a Dell wireless 5520 card installed in my Dell D420(showing in vodaphone connect diagnostics as Expedite EU870D Minicard), and have been having lots of issues (I have never been able to connect) I have tried reinstalling the card, reins...

wcc by Not applicable
  • 10794 Views
  • 4 replies
  • 0 thanks

Huawei E180

Hello everybody, I've bought a USB stick, Huawei E180, and I am a Vodafone 3G BB, pay monthly, customer. The software of the USB stick requires the following details: APN: (to choose between) DYNAMIC STATIC (if static specify) AUTHENTICATION ...

Mobile Broadband Connection Issues

Hello, For the last month my 3G+ connection keeps grinding to a halt when I am browsing the internet. When I first make a connection everything is fine and if I am quickly going from one web page to another or downloading something there is s...

Network Problem At Ca7 2lw?

Im having some really annoying issues with my connection. Im using a Huawei E160X modem (Vodafone K3565) with an external antenna on the roof of my house. I've had a great service of 3g+ over the last few month but recently the connection fails afte...

jdixon85 by 4: Newbie
  • 9121 Views
  • 2 replies
  • 0 thanks

Usb Dongle Sim In Data Card?

I have bought a USB broadband dongle on the 15GBP/1GB pay as you go deal. It's more convenient for me to put the sim from this into a datacard I have and use the Vodafone Mobile Connect software to connect (rather than the Lite version on the usb don...

cootuk by Not applicable
  • 8915 Views
  • 1 replies
  • 0 thanks

Problems Understanding Usage?

I am having trouble understanding how usage is worked out. When checking my usage yesterday I had not gone over my limit according to my unbilled usage. Now Iv'e just checked again today and theres a charge thats appeared from no where (£12) for goin...

jdixon85 by 4: Newbie
  • 10684 Views
  • 9 replies
  • 0 thanks

Is Mobile Broadband Unlimited Internet?

I got a message today when i tried to connect to the internet saying i exceeded my usage limit. I thought mobile broadband was unlimited internet? I'm supposed to be paying nothing for three months and now i don't know what to do. Also, i can't acces...

liam.judge by Not applicable
  • 10668 Views
  • 4 replies
  • 0 thanks

Have I Got The Right Dongle

I signed up to a pay monthly package about 6 weeks ago and was given (in a Vodafone Shop) a white USB Dongle (USB Modem Stick Lite), is this the right one for a contract. I did query this at the time and was told that there were problems with the bla...

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