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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73775 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203343 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Broadband

I have Vodafone fibre broadband. Basically,I cancelled a old phone contract in December. got a black Friday deal on the Samsung s8. I've got a payment plan in place & haven't missed a payment. Well they've cut my broadband off & refusing to budge unt...

Define Monthly Plan charge

Can someone please provide a definition on Vodafone of 'monthly plan charge', its used in the T&C's but there is no definition?

mastman by 4: Newbie
  • 2105 Views
  • 12 replies
  • 0 thanks

Broadband Port Forwarding

HiCould I have some clear instructions as to how I can set up port forwarding on my vodafone connect router,I have got a static IP address.regardsDaryl

Defaulted Vodafone account on my credit file

Hi I'm hoping someone can share some light on how to get this fixed , I have had a Vodafone pay monthly contract for around 5/6 years now (which i have always and still do pay on time )and on checking my credit file last week have noticed I have a de...

Robbie28 by 2: Seeker
  • 1079 Views
  • 4 replies
  • 0 thanks

Credit check failure but good rating

Hello, I know people have posted about this before but I was wondering if anyone could provide some up-to-date advice. I've just tried to take out Fibre Broadband with Vodafone via their website, but it couldn't be processed as I failed their credit ...

nb18 by 1: Seeker
  • 1222 Views
  • 3 replies
  • 0 thanks

Smart Ultra 7 - unable to charge

I've had this Smart Ultra 7 for about a year, and until the last month its been fine.  However since January, its been rubbish at charging - trickle charge at best, not getting about 50%-ish even plugged in overnight.  And then today its dropped from...

SureSignal1 - all 3 flashing lights

just unplugged suresignal box to allow me to move my desk around and now when I plug back in it has stopped working - tried everything i can think of ...help! need my phone to work for my work..the first 3 lights are flashing alternately but that is ...

Offers with Latest Brand 4G Mobiles

Hi Mates, I am looking to buy one of 4G mobile from Comio smartphones. This is a new brand launched in India and I wonder if Vodafone is providing any offers with this brand?

activation dates

hi can anyone tell me if it's normal for vodaphones support to lie to you 3 times I've live chated and once over the phone and asked for the activation date to be changed and each time I've been told they done it for me and then another letter or ema...

johntb by 2: Seeker
  • 996 Views
  • 2 replies
  • 0 thanks
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