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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73767 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229869 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203339 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Portuguese phone in UK...help please!

Hi....can anyone help please?I bought a mobile when in Portugal....primarily to receive texts when back in the UK. It's a cheap Alcatel on Vodafone. I forgot the pin and it's now asking for the PUK code. I'm registered with Vodafone in Portugal but a...

Roaming issue un Mexico

Hello from México , why when i try to register in the att network the first 30 seconds all is ok but after that the network show me the message "only emergency" the Movistar network is fine not problem . i communicate with the att network but they sa...

sukisux4 by 2: Seeker
  • 3646 Views
  • 5 replies
  • 0 thanks

What the heck?

In my ignorance I bought a £30 PAYG bundle expecting that after the freebies ended at the end of the month I would still have £30 that I would then eat into until I had used it up and then I would top up again.Er no, at the end of the month I have NO...

Paffman by 7: Helper
  • 1780 Views
  • 4 replies
  • 0 thanks

Resolved! Number port - should I be worried?

Hi guys, So today was the day I migrated my phone number back to Vodafone after 2 months elsewhere.Here's what seems to be happening at the moment.1. My old service provider SIM is active and I can make outgoing calls.2. If anyone calls my number fro...

donnyguy by 16: Advanced member
  • 2568 Views
  • 5 replies
  • 0 thanks

Resolved! Possible scammer with my vodaphone details? How?

I had a call from a Rotherham number (01709918613) claiming to be from Vodaphone (they have tried a few times this week).  Person did have a yorkshire accent and they claimed to have my details, they knew when my contract was up, when I started and h...

kktwenty by 2: Seeker
  • 3868 Views
  • 2 replies
  • 0 thanks

Text failing

HI, I have a big value bundle of £10 with unlimited texts,500 mega bites of data and 200 minutes... however when I try and send a text it keeps failing and won't let me text anyone at all and I have good signal?I need help please...

Tatexx1 by 1: Seeker
  • 935 Views
  • 4 replies
  • 0 thanks

Simcard permanently blocked

Hello,Just need a question answered, i accidentally put in pin too many times incorrectly and now the sim is permanently blocked. All I need to know would I be able to get it unblocked or do I have to get a replacement and if so does it cost.  Thanks

itega by 1: Seeker
  • 7434 Views
  • 1 replies
  • 1 thanks

Credit Check Fail - No Check Commpleted

Allpied for a new phone through a third party provider (not direct with vodafone) for myself and two collegues.  As had been advised by Vodafone to get the deal we want to buy the phones as personal and then transfer to business if needed (from Glasg...

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