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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73755 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229866 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203335 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sim Swap not working,

So Iost my phone but replaced it and had vodafone send me out a replacement sim already, Idid the online form and was told 24 hours till activate. 4 days ago, I ve tried a few time now and the agents on the phone are useless online live chat agents a...

katsufm by 2: Seeker
  • 3283 Views
  • 6 replies
  • 0 thanks

Billing charges

Hello,I have checked my recently to discover an additional chrge this month has been placed on my bill of £1.32. I called up and was told this was the RPI increase. This confused me as my basic bill had already increased and this was in a separate se...

Sim Swap problem!

I just can't believe it! it's over 25 hours now, my sim card still not been activated, I called the customer service and done the sim swap online, I have received a text message that my sim should be activated in 12 hours.But now still nothing happen...

PandaCop by 2: Seeker
  • 9301 Views
  • 7 replies
  • 0 thanks

Upgrade query on Vodafone website not working

So when looking for upgrade elligiility on the Vodafone account I get this message:-Sorry, we can't access your upgrade details at the momentTo get your upgrade date, please ask the account owner to call one of our advisers on 191 free from their Vod...

sgarre13 by 2: Seeker
  • 3286 Views
  • 5 replies
  • 0 thanks

Unknown order placed

Hey, not sure where to post this but just received a text from Vodafone saying"Thanks for your order. We're checking the details of your order and will be in touch shortly with an update.''I'm confused as to why I've recieved it as I definitely haven...

Vodafone start and my vodafonex app as caused my device problems

Please  could a  moderator please give me a link so you can look at my account  not only is it  private and not appropriate  to  post screen Shotson herebut I'm also worried since I mentioned screen shots  in my first post the next minute the Vodafon...

SKYMAN513 by 13: Advanced Member
  • 1537 Views
  • 6 replies
  • 0 thanks

Changed for a call to voicemail?

My Vodafone billing oddities continue..  Bill was produced on the 21st instead of the 20th this month and now I have an unbilled call of 55p showing for calling my Voicemail! Live chat tell me it's a billing glitch and will go away before the bill is...

Rs101 by 4: Newbie
  • 896 Views
  • 5 replies
  • 0 thanks

Sure signal

Another sure signal problem. Having had VF register the sure signal I just cannot locate any menu that allows me to add numbers to my SS. I've dropped down every menu and trolled through all my account setting but still can't locate the SS menu that ...

Security patch update

Ok why am i still on the 1st of April security patch when we are already in June Google have released a patch already so why have we not received it yet?

Mimo2000 by 12: Established
  • 2438 Views
  • 13 replies
  • 0 thanks
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