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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73775 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203343 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

VEA Discount Scheme

Recently upgraded to a new contract with vodafone, was advised i can apply or the VEA scheme, which will discount the contract by 30%. I applied for the VEA scheme online, and received a confirmation email, statsing the discount has been applied. Whe...

kay121 by 2: Seeker
  • 8369 Views
  • 10 replies
  • 0 thanks

Poor signal at home

I cannot get any signal in my house at all, but when I explain this to Vodafone they just tell me I have to pay £70 for a signal booster. Me and my partner both have the same problem on Vodafone. My Mum and dad had this problem on EE and they sent th...

Intermittent/No connectivity between 2.4GHz and wired devices.

Hi,I found that any device connected by ethernet cable directly to the router or through the network switch or PLC, won't talk to devices connected to the 2.4GHz (only) network. For example I can't print from my desktop PC or Raspberry Pi (both wired...

horiz0n by 4: Newbie
  • 2235 Views
  • 5 replies
  • 0 thanks

Resolved! Google play servicer

Hi this is probably not an issue but I'm just after peace of mind.For the last couple of months whilst I'm online A download arrow will appear in as a notification on the status bar,for about 6 seconds and then when I pull down from the top of the sc...

SKYMAN513 by 13: Advanced Member
  • 1613 Views
  • 2 replies
  • 0 thanks

Resolved! Visual Voicemail

Is visual voicemail on the cards for roll out? It still irks me that o2 are the only network to offer this. 

No 4G on My Account

the 4g stopped working on my handset in december 2016, i have had 3 new sim cards and been to the store several times to speak to actual people after hours of calls that got me know where, i have even purchased a sencond handset specifically licenced...

USB HDD. Fat 32. Not supported.

Ok, I've found a couple of other posts, but nothing with a solution. I have a FAT 32 formatted 500Gb Buffallo HDD which I used with both my Talk talk router, and lastly my BT Home Hub 3 with no problems. Now I've come to Vodafone I've tried to plug t...

egg1000 by 2: Seeker
  • 2246 Views
  • 2 replies
  • 0 thanks

Voicemail activation

Hi.I went through the procedure for activating voicemail, but people were telling me that when they couldn't get through, they were getting a 'number unavailable' message.  So I rang 191 and the guy said that this was because I had 'calling over WiFi...

CO4 - Very weak 4G / Very Weak 3G. gprs also dropped off.

Signal very weak at CO4 5TN. (Boxted)Occassionally one bar of 3G / One bar of 4G. Normally have to suffice with gprs but that seems to have got weaker in recent weeks and months - often only one bar on all phones.Cannot use a Sure Signal as broadband...

Jamesh27 by 2: Seeker
  • 940 Views
  • 1 replies
  • 0 thanks
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