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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73753 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229865 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203331 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

arrears

i am no longer with vodafone, but i am paying of arrears of £100 at £10 a month to pastdue credit..  i went onto my credit file today and it states that i owe nearly £300  can anyone shed any light as to why it says this and how to get it adjusted th...

Text messages won't send

My text messages on my iPhone 6 won't send I've got signal and updated my phone but I can't seem to figure out the proplem 

Millz123 by 1: Seeker
  • 2941 Views
  • 3 replies
  • 0 thanks

SY10 - Llanrhaeadr

No signal SY10 0DW - have to travel c.7-10 miles for signalIssue occurring across 3 devices - swapping sims doesn't help Happening on all services - 2g, 3G etc issue first noted Thursday 25th May 2017 approx 9am.  Called technical support who advised...

Network Coverage - SY13 1AD

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?  Have to travel about a mile in any direction to get a decent signal. 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you...

bellaivy by 2: Seeker
  • 933 Views
  • 2 replies
  • 0 thanks

Worst Possible Year

TL:DR warning.. I'm hoping someone my perhaps find our story of interest. We feel we have been corporate bullied by Vodafone UK and we don't know where to turn. This event has turned our lives upside down and has caused so much stress and upset, as a...

cookra by 1: Seeker
  • 1186 Views
  • 2 replies
  • 0 thanks

Resolved! Early Upgrade Email Offer Not Honoured

Hello, I recently received an upgrade offer email from vodafone (vodafoneATmailxvodafonexcoxuk - NB the x's are '.' and AT is @) stating:You mean a lot to us, so we think you deserve an early upgrade. Attempting to follow the hyperlink I was told it ...

dkram by 2: Seeker
  • 1481 Views
  • 3 replies
  • 0 thanks

Vodafone getting dumber by the day

Their customer service is just getting worse each time. I am glad I am starting to move away from them. Recently moved one business line of 10 years from contract to prepay. What do they do, they send me the old style sim card, so I have to go out of...

Resolved! Vodafone SIM

Hello,I would like to know if I can buy a "Pay as you go" SIM on your website, and ship it to Portugal.Thanks

zgg invisible shield sold instore

i bought a zagg shield before christmas 2016. first time i dropped my phone it cracked and failed to protect my screen which also cracked.i utilised the  zagg warranty. it cost me £7.00  upfront postage to receive my replacement from ireland. the rep...

pascott by 1: Seeker
  • 2244 Views
  • 2 replies
  • 0 thanks
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