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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74530 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230009 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204473 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Upgrading on the Vodafone Site not possible

Simple problem really - can't do it because we're stuck in another Vodafone website logic loop namely:-Ready for something new?The account owner can now upgrade to any of our phones and bundles. To do this, please ask the account owner to log in to M...

sgarre13 by 2: Seeker
  • 1378 Views
  • 1 replies
  • 0 thanks

ABYSMAL CUSTOMER SERVICE

I wanted to change my wife's phone SIM to a nano card so she could use a newer phone.  She went to vodafone shop and got the SIM.  On friday afternoon I rang up vodafone and asked them to transfer the tel number from one card to another.  It was very...

xkc021 by 1: Seeker
  • 640 Views
  • 1 replies
  • 0 thanks

Defaulted vodaphone account on my credit file

Hi,I recently applied for a mortgage and was shocked to find my application had been rejected the reason being the credit check had failed. Me and my wife had found a property we like and are now having to miss out due to a contract in 2011 that we w...

EC4N - City of London

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Unknown 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? EN4N 6NP  3) Does the issue occur if you try your SIM card in a diff...

S7 EDGE UPDATES AND SUPPORT

I received the latest upgrade to 7.0 yesterday.   It took a long time but when it finished everything seemed fine.  I used the phone all day until last evening when the phone suddenly started repeatedly rebooting.  I couldn't stop it, it got very hot...

4G+ in Birmingham

Hi, I am new to Vodafone after joining you when getting my new Galaxy S8. When I was in London the other week my phone was showing 4G+ and picking up your advanced LTE network and getting very impressive speeds! But I have read you also launched this...

Resolved! Vodafone splash screen

Hi people This is not a problem just a query.From reading other posts I keep reading that Vodafone branded phones have a splash screen on start up.my my last device Samsung s5 and now I have an s7 edge I have never seen the splash screen.and to be ho...

SKYMAN513 by 13: Advanced Member
  • 3987 Views
  • 9 replies
  • 0 thanks
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