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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
To try and make a long story short, I have had a mobile number since 2010 that was registered with another company BUT the number is registered on the Vodafone Network. The company has gone under BUT my number still works. I can receive calls and te...
Hello, I sent my phone of for repair on the 9th of April from a vodafone store. It was centre to the repair centre and it shows on the online track as repair complete (13th April). I then called up on the 27th after been told by live chat...
Why am I being charged roaming costs In zone 1 as my sim only deal is supposed to include global roaming for free?
I redeemed my reward points and got a phone i haf to go into vodafone with the message i was sent but iv lost my message for my newhone
First of all I would like to highlight how ridiculous the customer service is as I have now had my unlock request with you for 40 days. I have contacted you serval times tried to escalate and been promised numerous times that a manager will contact w...
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? The issue happens in the village as soon as I leave I get signal. A lot of other in this village are experienceing the same problem. 2) What is the...
It seems I am in an ongoing and neverending battle with customer services regarding an error Vodafone had on my account. In trying to get to a solution to rectify these problems I have been in discussions with personnel from the customer services and...
Hello, We are a wireless and fibre optic broadband ISP that has recently started connecting customers to one of our networks. When connecting one customer, we tried to move over their SureSignal box to our connection but it is refusing to connect to ...
Running on S7 Edge and after a few months of travelling abroad without issue, last nigth I landed in the country of choice and found I had no cellular data. Vodafone's SMS upon landing and turning on my phone told me I had roaming data, my mobile da...
So I got a extra line for my wife on my contract and the bill is meant to be £20.40 and there is a extra £17.77 charge on the bill before the phone has even arrived. It's been awhile is there a double charge for the 1st month just wanted to check h...
