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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi, We have a Vodafone Router Connect. Recently, some devices have become disconnected and canot be reconnected becuase the router is not coming up in the wifi settings. Its quite unusual actvity - some of the devices then reconnect randomly and work...
Hi guys, I've got a confusing one for you! Had no luck with Live Chat so figured asking the community was the next best step. I'll try and keep it simple.Out of ease, I'll use V1 and V2 for 'old phone' and 'new phone'V1 has 17 months contract time re...
I've been a vodafone customer for over 10 years now and I'm absolutely appauled at their customer service - shocking to say the least! I visited a local store on 20th December 2016 as I had lsot my phone and needed a new sim, also upgraded my sim onl...
Ok so I haven't been able to pay my bill as I am out of work. I let a customer service advisor know this roughly a month ago and said I'd be able to pay my full outstanding balance the first month after I re-enter work. Now I have been disconnected w...
Please can someone contact me?! I finished my contract 11 months early,paid £198 over the phone,given a payment reference number,assured this was my final payment and my account now closed. I didn't receive confermation in writing as I requested!i w...
Morning all, I'm currently midway through a 24 month contract I started in March 2016 which therefore doesn't have any free EU roaming included within my bundle, meaning I have to pay £3 per day for the Vodafone EuroTraveller add on when abroad. I'm ...
My Suresignal is working fine but my phone (Samsung S7) often connects to the weak 4G signal from outside rather than the strong 3G signal from my Sure Signal. I then drop calls which defeats teh purpose of having the Sure Signal.
hello, i have a smart ultra 6 , the phone ramdom vibrates, apps keep opening and closing on their own, when i touch an app (for example facebook) it takes a few atempts to open then when it does it goes off, back to home screen . i cant keep an app o...
So in this story, Vodafone are the heros but thought you guys would be interested in some sneaky practises going on across the water in the Republic of Ireland ahead of the new roaming rules that take effect in June. So 3, the network offering 'all y...
I have a annoying line running down right hand side of my s7 screen. I have googled it and it seems a common fault. Some are saying if you reset red green and blue it sorts this problem but I have tried and still there. Has anyone else had this issue...
