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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74300 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229956 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204364 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Big Bundle Problem

I topped up my account before the £10 big bundle expired and my account is set to renew but this hasn't happened and now my account is showing £2.50 i.e. not enough to renew the big bundle?

spotify - only chargable options

i got a red value bundle which comes with 24 months entertainment, the link came and inclusive spotify was there but had to wait for my premium subscritption to end... went back when on spotify free and had no inclusive entertainment options just £9....

Occupation field error on Vodafone Broadband sign up

Hello,I'm trying to sign up for Vodafone Broadband but there is a problem with the 'occupation' field on the check out screen. This is a blank field that has to be completed with your occupation before you can continue to the next stage. However, whe...

Bicester - OX25

No service in ox25

Fozzy4 by 2: Seeker
  • 5337 Views
  • 1 replies
  • 0 thanks

Compaint - no member of staff able to help / constantly being lied to

Since I renewed my phones several months ago on my account (which in itself was a ridiculously difficult process as your staff did not advise that a small change made during the year for some reason amended the entire renewal date of ALL items on the...

foogie by 2: Seeker
  • 4708 Views
  • 1 replies
  • 0 thanks

One day in the life of a substandard router...

firstly let me just say its been 5 weeks now since i was promised a call back from Vodafone broadband team and the complaints department, I will post each week every where I can until they do   only one positive thing here is i DO NOT have any probl...

Sim swap farce

Hi, I'm having immense trouble with a sim swap since receiving an upgrade last week.I received a new SIM with the upgrade and completed the online SIM swap form on Saturday the 11th of March. By Monday it hadn't gone through and I received a text say...

Andysimm by 2: Seeker
  • 5854 Views
  • 5 replies
  • 0 thanks

Ending contract

HiIve given my 30 days notice to end a contract..my question is do i have a full month's bill to pay or was that already paid when i first took out the contract? Cos im sure i had to pay first month and another month up front meaning final month shou...

OX4 - Kassam Stadium

1) No internet access at the Kassam Stadium during matches for any Vodafone users! NOTE that other services (EE, O2, etc.) are not affected and continue to get 4G service!2) OX4 4XP3) Happens for all vodafone users (according to people I have spoken ...

pdsoper by 2: Seeker
  • 8030 Views
  • 8 replies
  • 0 thanks

Resolved! data sim ACTIVATION

I've just signed up for a DATA SIM ONLY deal.via the net. I received it yesterday and it is not active. CUSTOMER SERVICES SEEM INCAPABLE OF UNDERSTANDING ME WHEN I SAY I DON'T HAVE A PHONE NUMBER SUPPLIED WITH IT. Can somebody PLEASE get me sorted ot...

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