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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73724 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203311 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone problems yesterday - VERY disappointed

So I like a lot of people woke up yesterday morning to find my iPhone displaying the 'No Service' message rather than the familiar 'vodafone UK'. I initally figured ignore it and it'll come back. Drive to work, still nothing. Then begin talking to ot...

donnyguy by 16: Advanced member
  • 7009 Views
  • 5 replies
  • 0 thanks

default on my credit report

Not happy at all. Currently trying to get a mortgage as 1st time buyers and was rejected due to my credit rating. Ive signed up to see what the problem is which is suprise suprise 'vodafone' have defaulted my account. I 1st had problems when i used t...

Resolved! Network outage - DN7 and DN1

Hi guys, Can you check out what is going on in the DN7 and DN4 post codes in Doncaster.  I have had No Service a lot this morning and every so often it comes back and disappears again. Thought it was just me but just spoken to other people in my hous...

donnyguy by 16: Advanced member
  • 9461 Views
  • 11 replies
  • 1 thanks

Missing Topup

As a new customer, I was really looking forward to using my mobile broadband pay as you go sim. however I went to topup online and after filling in the fields I got an error message saying payment unsuccesful so you'd think vodafone didn't take my mo...

jackl02 by 1: Seeker
  • 7111 Views
  • 4 replies
  • 0 thanks

S9 - Sheffield Meadowhall area

S9 - Sheffield Meadowhall area 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? - IT IS HAPPENING ALL OVER YORKSHIRE - LOOK AT TWITTER AND OTHER THREADS 2) What is the full postcode (e.g. ST1 1AA)...

DJBTurbo by 3: Seeker
  • 7072 Views
  • 3 replies
  • 0 thanks

TEF Beacon Lead Region Outage Today (10/03/2017)

A number of users are reporting issues within the TEF Beacon Lead areas of the UK. I have been experiencing inability to register on 4G, as well as 3G data problems today. Others within this Beacon region have been having total inability to register ...

PedroC1999 by 16: Advanced member
  • 5820 Views
  • 2 replies
  • 1 thanks

Iphone 6 4g data not working

When my iPhone 6 is on a 4g signal my data doesn't work at all, it works fine on 3g but nothing on 4g

DSL down for an hour, is this supposed to be a regular thing?

Been with Vodafone fixed broadband for just over a month, gotta say pretty atrocious in comparison to former ISP (BT). DSL seems to drop out regularly. Sits spamming the log with "PPPoE PADI sent" for the WAN connection. Lower speeds than previous IS...

Ongoing network fault

I've had an issue since Sunday that I haven't been able to use my mobile data. I've been on to your call centre many times and told it would be resolved. Twice on Monday I got told it would be working after the phone call. This wasn't the case. Tuesd...

fossy12 by 2: Seeker
  • 6575 Views
  • 2 replies
  • 0 thanks
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