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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74036 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229906 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204001 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

P9 Lite - Vodafone wallet correct firmware

Hi all, i am currently using a P9 Lite on firmware VNS-L31C432B130 and it says in the vodafone wallet app that paypal isnt compatible with my phones firmware.. Any ideas on what i can do? what firmware is your P9 lite on? it states the firmware under...

Data

Can someone help? My phone won't let me use data even though I have it? also I went on the help centre and it's not loading?!! Can someone help please?

Vodafone Advantage

HiI am allready a Vodafone customer of some "twenty years" and have recently started working for a local authority, this I have discovered entitles me to use the "Vodafone Advantage Scheme". I went through the registration process but when it came to...

Firewall rules for WiFi Calling (UK)

Hi guys,I need to allow WiFi Calling through a firewall appliance, can anyone tell me or link me to where to find the ports used and IP ranges I need to allow.Cannot find documentation Anywhere online.Cheers

Broadband. Can't use my own router.

I've seen plenty of posts about this but just wanted to add my experiences as of 22nd Jan 2017 to the mix. Firstly I am very keen to move to Vodafone 76Mb asap.  I'm currently a BT Infinity 2 customer and would sign today.  I'm already a phone custom...

08080996746 Keeps Calling

I have 9 mobile numbers on my account to which i use one of them I'm the named account hold and I tell vodafone that I can only be contacted on one of the numbers so way is it that Vodafone keep ringing every number but the one I use and then asking ...

bazjohn11 by 10: Established
  • 24207 Views
  • 4 replies
  • 0 thanks

Resolved! Sound alive problem on brand new s7 edge

Hi guys, I just got my brand new S7 edge on contract yesterday and done a firmware update within the first hour of opening the box. The app was working but since doing the update sound alive is giving me the unable to open error. I know this has been...

kiemurr by 4: Newbie
  • 14369 Views
  • 14 replies
  • 0 thanks

Resolved! Issue with Sure Signal 3

HiHas a SS£ and changed routers, same make but since the SS3 does not work, Vodafone support (after a very long call hold!!) reset but no change so any help much appreciated, I have it plugged direct into the router (although before it was not), it i...

ssizen by 4: Newbie
  • 19569 Views
  • 31 replies
  • 0 thanks
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