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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74040 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229906 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204003 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! VPN with mobile phone & iPad...

For the past few weeks, I had been using the Opera VPN with both my iPhone 5 and my iPad (3rd gen).  I had no troubles.  Earlier today I was online to check my email...still no troubles.  Later this morning I was unable to access anything via the WWW...

Proof of purchase

Hi there, I have upgraded yesterday (28/02/2017) my phone to a Samsung Galaxy S7 Edge and I want to claim the Gear Fit 2 with Samsung. But for that I need a company headed letter invoice (with Vodafone logo on it) purchase dated of 28/02/2017. This i...

cfdesouza by 2: Seeker
  • 10153 Views
  • 14 replies
  • 0 thanks

Resolved! FEEL LIKE I KEEP GETTING PASSED AROUND

I am having a nightmare with my account and I don't don't want to start ranting.I've tried 191 and call back been trying to sort one problem for 4 Meeks and getting know where. any body know an alternative to those two.or if some one from Vodafone re...

SKYMAN513 by 13: Advanced Member
  • 6213 Views
  • 10 replies
  • 0 thanks

Mast Safety Question

We have constructed a new, multi-storey building close to an existing mast which holds a number of mobile telephone antennae. We wish to check that these antennae do not present an unacceptable level of exposure to anyone using or working in or on th...

poor custoer service lies, lies and more lies

My latest greviance with Vodafone is that I've been wanting to change my faulty handset for 3 weeks now to no avail.Can someone help in this regard as I'm just fed up having to explain my viewpoint, i have been past from piller to postMy Samsung S4 i...

gartlap by 2: Seeker
  • 13329 Views
  • 4 replies
  • 0 thanks

Resolved! XBOX ONE FORZA 6

Since I upgraded the firmware to release 5.4.8.1.291.1.30.1.6 Forza 6 will not start a game lobby anymore I have used the DMZ function for the IP address of the XBOX - does not work I have changed the DNS servers to be the Google DNS servers on both ...

Nougat update for HTC M9

My phone hasn't had the OTA update yet.It has Android 6.0, Sense 7.0 and Software 3.35.401.32. I am with Vodafone UK, but purchased this handset separately.How can I tell if my phone is setup by Vodafone handset?I have seen the file online ~1.9GB.Can...

Original receipt proof of purchase

I had to restore my iphone 6 and i couldn't remember the password for my apple Id. Apple are saying they need a copy of the original receipt as they wont accept the proof of purchase form provided by Vodafone. Is there any way to get hold of this, i ...

Abysmal service in CA12

Once again we have no Vodafone signal - despite having a Sure Signal connected to a 72Mb router. The local signal is down for 50% of the year. Were it not for the fact that just about every other provider has no good presence in the town, I'd have go...

Smick808 by 3: Seeker
  • 6444 Views
  • 4 replies
  • 0 thanks

Alcatel Pop 4, no network

I have been trying to get my pay as you go sim and phone, both bought through vodafone to work.  At present i can make calls and send sms but when trying to connect to the internet or send mms i am listed as offline.My signal bar is full but does not...

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