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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74212 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229934 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204317 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

RG25 - North Waltham

Once again we've had to open a fault call for Vodafone coverage off tower at RG25 2AR. Service has been dire since 6th January, several fault calls have been opened and closed without resolving the problems that started 6th January!   Fault call has ...

Dinning by 4: Newbie
  • 20046 Views
  • 35 replies
  • 0 thanks

No signal AB14

AB14 Peterculter' 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? about a mile2) What is the full postcode of where the issue occurs? AB14 0XA3) Does the issue occur if you try your SIM card in a...

SarahAA by 3: Seeker
  • 7502 Views
  • 9 replies
  • 0 thanks

Roaming data from China

Hello, I have a pay-monthly line (with some roaming data for Europe), and I am currently traveling in China. When I arrived, my roaming data connected to the network (though it was indicated "E" like emmergency, but it still worked), without doing an...

natahem by 2: Seeker
  • 11574 Views
  • 3 replies
  • 0 thanks

No signal despite coverage showing OK on 2G - BT25 2QU

Me and my wife currently have no phone signal at my home.  I bought my my phone on the basis of the signal checker showing a good 2G signal. The signal was never verified to start with as we have always had a Sure signal so any problems would have be...

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skodster by 4: Newbie
  • 6937 Views
  • 8 replies
  • 0 thanks

PLEASE HELP ME TO UNLOCK MY IPHONE

Hi there, I bought a secondhand vodafone iphone from ebay, and got a vodafone PAYG sim from local vodafone store. I used the iphone with sim for 30 days. And requested the NUC code after 30 days. I did receive the Reference number which saying my NUC...

7ar1ny by 2: Seeker
  • 5659 Views
  • 3 replies
  • 0 thanks

Pay monthly 4g data sim not getting 4g.

I`ve just received my pay monthly 50 Gb 4g data sim and it came in a plain envelope with a delivery note and nothing else. I intend to use it in a 4g router but have put it in my phone for now and it is showing as connected to 3g only although I`m in...

pipcoo by 4: Newbie
  • 6558 Views
  • 2 replies
  • 0 thanks

Please re-sync my suresignal

The issue you’re experiencing:My Samsung Galaxy A3 has stopped working (either No Signal or Emergency Calls only) with my sure signal. I have rebooted both my router and sure signal, I understand I need a re-sync? Help! What light sequence you're see...

aw378 by 3: Seeker
  • 3995 Views
  • 1 replies
  • 0 thanks

Wifi Calling - ONLY Red 30 day sims

Well apparently paying Vodafone £25 a month they can't activate Wifi Calling as I am a 'standard' sim customer - moronic as my sim is red - a red Vodafone sim! Like every other Voda network worldwide that advertise RED sims as Vodafone the network.Sp...

Jayhey by 4: Newbie
  • 6697 Views
  • 6 replies
  • 0 thanks

Improving the impact of Phone Masts

 Hi there,To give you some background...some months ago Vodafone put in a planning application to build a huge unslightly 15m mast outside our house on the edge of Mitcham's stunning, and award winning Common.The community objected in their masses, t...

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