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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74038 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229906 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204003 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

phone is no good!

My wife's moto g 3rd gen phone has had it according to my local Vodafone store they having tried everything to get it sorted! It will not ring out for incoming calls and goes straight to voicemail, also texts are not notified. The store tried a phone...

Rog123 by 2: Seeker
  • 7671 Views
  • 10 replies
  • 0 thanks

Rewards Points

I have been saving my rewards points for some time (I only top up a small amount each month) to a level whereby I can treat myself.  At such time as I wanted to redeem some points a while back Vodafone had changed the gifts on offer such that there w...

How do I know if I've got a bad signal?

This might sound like a stupid question, but every single person I phone says that I have a bad line. I can hear them perfectly, so it doesn't bother me on my end. I have a Sure Signal - one of the early ones. I have a signal checker on my phone, whi...

andyg1 by 4: Newbie
  • 10814 Views
  • 10 replies
  • 0 thanks

Smart first 7 unlock pattern

Yes my daughter as put a pattern on her smart first 7 phone and she carnt remember what it is could anybody help me do it for her please

Resolved! Billed incorrect amount, wrong phone and awful customer service..

16 months ago, I was called up to cancel my contract due to over-billing and bad customer service. I spoke to a salesman who talked me into staying with Vodafone by offering me a brand new iPhone 6S for free and a fixed contract of £41 p/m with all m...

User3101 by 3: Seeker
  • 9879 Views
  • 2 replies
  • 0 thanks

ZE2- Dunrossness

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Unknown 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the eForum, add it to your profile...

Thank you Vodafone

After the iphone 7 plus jet black pre order problems me and others on here were not very happy customers. Granted Voda could have dealt with the situtaion at the time much better and also could have been much more honest with us (I hope they have lea...

Does 4G have to be enabled on my Mobile Broadband contract?

Hi All, I've finall got my mobile broadband working on my Huaweii E5573s-320 but I'm only getting 3G. Do Voda need to enable 4G for my account? I know the device is capable of 4G on Vodafone as I've used a previous Voda MBB Contract SIM in there. Vod...

Wifi calling bad reception/signal

I've been with Vodafone before it was Vodafone. Used to swear by them but this last 10 years the service is .... poor to say the least.I've been paying for a service I can hardly used due the sometimes non existing signal. I'm not in mountains or rur...

Flybee by 3: Seeker
  • 13092 Views
  • 10 replies
  • 0 thanks
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