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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74217 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229934 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204318 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Anyone tried wifi calling instead of sure signal?

Due to the netowrk connection in my house being so poor, I have being trying to use wifi calling, but it is not a great solution asThe quality is awful with constant sound drop outs and texts don't work. While it may be my iPhone 6s that is the issue...

Resolved! Vodafone Site 4461 at HU17 9JR, Beverley: 3G performance.

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?  3G data performance at HU17 9JR, HU17 9HT, HU17 9HZ etc (serving areas of Vodafone Site 4461). Performance returns to normal when connected to oth...

PedroC1999 by 16: Advanced member
  • 18175 Views
  • 14 replies
  • 0 thanks

Deregister Suresignal

Hi I have two suresignals which I would like to deregister. My company has chnaged suppliers and so we no longer have an account with vodafone. Can you confirm I proceed?

fidelity by 2: Seeker
  • 6557 Views
  • 4 replies
  • 0 thanks

Account issues

I'm totally at a loss as to how to sort out the issue I'm having with my account. I've tried phoning but each time I call I have to repeat the issue time and time again, I've spent hours on the phone and got nowhere. I've tried emailing and each time...

Warranty for Accessories

As Vodafone offer a two year warranty on Android phones, does this count for accessories, too? E.g. the charger does not work, will they replace it? Regards.

B-12345 by 11: Established
  • 9484 Views
  • 2 replies
  • 0 thanks

Voicemai unavailable

I have only just joined Vodafone. I have two new messages in my voicemail but when I try to access them it says voicemail is temporarily unavailable. Any clues?

Cstocker by 3: Seeker
  • 11280 Views
  • 4 replies
  • 0 thanks

Resolved! Turn off sms delivered to email.

Every time I get an sms it is also emailed to me. I didn't set this up it seems to have been auto enabled. Thing is every time I get an sms my phone vibrates followed by my pc followed by my phone as it gets the email. Driving me nuts!Any ideas how t...

Cstocker by 3: Seeker
  • 9713 Views
  • 3 replies
  • 0 thanks

3rd party VF provider

Hi all, My contract with VF is due to end in April 2017. I have always had HTC phones and wanted to upgrade to the HTC 10. For some reason VF do not now offer HTC, I talked via live chat and all I got was why not have an Apple or Samsung? I want an H...

Paffman by 7: Helper
  • 12920 Views
  • 25 replies
  • 0 thanks

PAC CODE

Please send me my PAC CODE as I wish to leave Vodafone.

Resolved! Best Mobile Coverage "Pebble Network" with Sure Signal?

I'm in the process of switching to Pebble because they claim to offer the best mobile coverage by using all the networks and as we barely get any signal in the village on any network just a bar or two here and there in different places, it is very pa...

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