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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73812 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229879 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203957 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

TN17 no signal

 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? No service in the house, intermittent in the garden 2) What is the full postcode TN17 2LR 3) Does the issue occur if you try your SIM card in a di...

Resolved! Sure Signal on a Corporate #

So bought the sure signal to improve lack of coverage at home on my work phone.   registered a MY Vodafone account, plugged it in and went on line to activate but the options did not appear in my account.  SPent 15 minutes in a chat window to be told...

Turning Off Voicemail Setup Options

Hi,Everytime I call 121 for my voicemail I get the message "Hi, lets setup your voicemail options", I then have to find my way to listem to the message.How do I stop this happening? Options are all OK, I just want to listen to the messages!Tks

4g signal but no internet connection

My husbands Iphone 5s has full 4g coverage but the phone won't allow him to connect to the internet, or send imessages etc. I've had to turn his imessage off so that he just receives standard texts. We have tried a new sim card which did not work. Hi...

mod31276 by 3: Seeker
  • 13014 Views
  • 4 replies
  • 0 thanks

Signal in Congo

Hi, I am current in Pointe Niore, Congo Brazaville and there has not been any signal since I arrived on Wednesday. According to the website there should be a roaming partner but can you check it?

Software Updates

Wife got a notification apparently from Vodafone stating: Software UpdatesNew software update available  The message has a green upwards facing arrow alongside.  As neither of us has ever had a similar notification from Vodafone before, we are wonder...

bolo by 12: Established
  • 15746 Views
  • 23 replies
  • 0 thanks

LG G5 Nougat Battery Life

Hello fellow Vodafoners, I was pleased to see the notification for the OTA update to Android 7.0 Nougat for my LG G5 pop up a couple of weeks before Christmas and installed straight away. Although there hasn't been any major changes to the interface ...

wwhyte92 by 7: Helper
  • 18596 Views
  • 21 replies
  • 0 thanks

Mast on Private Land with Planning.

We have a requirement for a 4G/LTE mast on private land with planning permission for development in a poor coverage area. Please advise or private message? Thanks John

Vodafone Smart ultra 6 Update stops Exchange Working

An update about a week ago for the Vofdafone Smart ultra 6 broke the connection between Exchange and my phone. This has happened to 30 other colleagues too. Is there going to be an update to fix this?

BobFCC by 1: Seeker
  • 5926 Views
  • 2 replies
  • 0 thanks

Cant receive calls and text

Hello, I cant receive calls and text in roaming. When I call somebody, is ok, but they cant contact me. I try to change phone, restart phone, turn on mobile data but still nothing happend. Im in Slovakia now so I need to make some calls or send sms. ...

Mencak by 2: Seeker
  • 9444 Views
  • 3 replies
  • 0 thanks
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