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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73733 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229859 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203315 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sky and sure signal

My sure signal hasn't worked at all since I got a new wifi hub from sky my IP address is 90.221.253.141 can you do something with it plz.....only the red light is on all the time. I'm in a place where the Vodafone signal is crap and I need it as I am...

Sure signal 3

There is power to the unit but the power light is off. I have tried reset and unplugged for over 30 seconds

pmpaul by 2: Seeker
  • 10955 Views
  • 3 replies
  • 0 thanks

Sure Signal 1 - Not Working

Help please! Tried to reset the Sure Signal 1 box three times, to no avail. The power light is constantly showing and the third light is flashes frantically ever now and then. We do not understand why it has stop working.    Serial number: 2123071507...

Vodafone Broadband phone number

I'm leaving work in 15 minutes and may/may not have broadband live when I get in. Can someone give me the phone number for Broadband support in case it isn't live so I can at least call up and find out what is going on.Obviously using "Live chat" or ...

Soofla by 10: Established
  • 16125 Views
  • 2 replies
  • 0 thanks

Old Sure Signal Device

Morning all, My wife and I are moving into our first house together this week (yay!) but after popping over there last night it seems Vodafone signal in the area is non-existant (boo!). Before we moved I checked using the online coverage checker whic...

wwhyte92 by 7: Helper
  • 24195 Views
  • 18 replies
  • 0 thanks

v1 Sure Signal stopped after being OK for several years

My v1 isn't working. I am not getting any 3G signal.It first went out about 6 weeks ago, after several trouble-free years.  A Vodafone support person did a remote reset during a Live Chat a few weeks ago. I have done lots of hard resets myself. I hav...

Firmware

For our latest information on Firmware, please click here.

JD by Community Manager (Retired)
  • 348179 Views
  • 5 replies
  • 10 thanks
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