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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74142 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229928 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204047 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

So fired off an email to Nick Jeffery CEO

Frustration has finally got the better of me. I have sent an email to the CEO in the hope they will sort out my problems with returning my Note 7. I have tried to order a replacement iPhone 7 Plus 256 GB in gold. Vodafone's website has said since the...

Frustrating Spotify issue

Perhaps someone can help me with this issue. I've live chatted, called and tweeted Vodafone five times about it now, yet have got nowhere. I have a bundle that includes Spotify. However, whenever I sign up, using the link texted to me and over a 4G c...

Sorry, there seems to be a problem 500, FMW_30_0010 - [1o1]

I've just taken out a new contract and I am unable to register for a My Vodafone account.  I have now called 191 three times in the last week and agents are unable to resolve the issue. They've been able to set a pin and memorable word, but when I tr...

can't top up online

Currently abroad. Having tried multiple times both through my account and through the home-page, the online top-up function appears permanently broken. Vodafone is "working hard to correct this" error RC1E23, but not working hard enough apparently. I...

Resolved! DO NOT BUY A SURE SIG BOX

If you had a signal when you took out your contract and it then drops off.VF will advise you to purchase one of these boxes.I suggest you contact your MP as VF are responsible for covering the cost not the customer.VF have an abligation to provide yo...

davyo by 4: Newbie
  • 13325 Views
  • 6 replies
  • 1 thanks

Samsung kills off the Note 7

http://www.sammobile.com/2016/10/11/breaking-samsung-ends-production-of-galaxy-note-7-after-global-recall/ Vodafone - Does this mean we can exchange for another model of phone, and what would this mean for contracts that have been started specificall...

Robby1081 by 4: Newbie
  • 11645 Views
  • 15 replies
  • 0 thanks

Not receiving calls after porting number.

I transferred my phone number from another provider to a Vodafone pay monthly sim on 5 August but I am not receiving calls from some people. It seems the number porting has been split. Can somebody please advise asap on how I can resolve this?

Vodafone Content Controls Access blocked

Vodafone Content Controls Access blockedYou won’t be able to access this page because it’s been blocked by your content control settings.If you want to access this page, you'll need to change your content control settings or add this site to your all...

Strange Text While Talking To Support

I had problems registering my brand new Smart Signal V3. An online chat with support seemed to clear the problem but for two very strange text message. These said: David Lalljee's has removed you from their Sure Signal in postcode xxxxxx Followed a f...

ps123 by 3: Seeker
  • 11976 Views
  • 2 replies
  • 0 thanks
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