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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73736 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Red + sharer plan nightmare

So I have been with Vodafone from analogue days but never had such a nightmare upgrading. I phoned in to VF sales and upgraded my plan from a Red to a Red+ leader plan and ordered an extra sim to be part of the package to share my data. Nearly 3 week...

NOTE 7 - Vodafone must give clear position

As a note fan since the original NOTE 1 the current situation is pretty disappointing. I think my Note 7 is great however IF there is another recall or the phone is pulled completely then Vodafone MUST provide better communication and process than be...

gpd1965 by 6: Helper
  • 14247 Views
  • 35 replies
  • 3 thanks

Change Ringtone and Message Alert - Vodafone Smart II

hi guys, Iv gone it to settings-sound-phone ringtone, there is a list of already installed tones, but I want to use my own MP3 file iv created in adobe audition. Can anyone please help me do this?? same with message alert toooo steve

VAT invoice requirerd

I require an invoice for the purchace of my sure signal.I have an account number and a sales order 0000218466406. I have tried chat but to no avail I J

Serious help canceling my contract

Hello. 3 months ago on august the second i received an email saying; HelloThis is just to let you know you no longer have your extra 1GB of UK data each month on mobile number, as you've now cancelled your VodafoneTV service.Thank youVodafone Custome...

suiia92 by 2: Seeker
  • 11334 Views
  • 1 replies
  • 0 thanks

Suresignal not connecting

I recently bought a V2 but it wont connect.  Red light is on and other two are flashing.  They sometimes stop flashing then start again.  I have reset the device and been in touch with the person I bought it from.  They have de-registered it and assu...

Lynn329 by 2: Seeker
  • 12299 Views
  • 6 replies
  • 0 thanks

Unblocking my company's website from the Vodafone content filter

My company's website (http://www.avakin.com) is blocked by Vodafone's content filter although it doesn't have any adult content. Please could one of the Vodafone staff assist with getting it unblocked.  Thanks!

alxndr by 3: Seeker
  • 16353 Views
  • 6 replies
  • 0 thanks

Can't register Sure Signal

Please can someone help - I recived my brand new sure signal box today and logged in to my account to register it.It came up with message:"Sorry, there seems to be a problem.We're working hard to fix the issue, so please try again later.: 500, 3001 -...

World Traveller Expansion

Hi there, I see you expanded the countries covered by World Traveller.  Does that expansion apply to all connections that had World Traveller prior to the expansion or is it for new connections only?Regards,Ben

My Sure Signal v2 is not connecting after a reset

What light sequence you're seeing: On Sure Signal v2 I am seeing the Power Light is on and the 2 other lights are flashing. Occasionally the 2 light stop flashing and then start again.Your speed test results from here. 101Mbps download & 99 Mbps uplo...

iainched by 3: Seeker
  • 20072 Views
  • 4 replies
  • 0 thanks
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