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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73651 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229849 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203280 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Connection v2 appears to be in order??

Hi, I have the SSv2 and it only seems to work every now and again. The power light is on and the connection light is steady, which suggests that everything is in order. The signal strength on my phone is still only showing 1 bar, or none at all. When...

liverss by 2: Seeker
  • 16907 Views
  • 3 replies
  • 0 thanks

Sure Signal not worked for 4 days

Mr SS v1 has not worked for 4 days now. Before that I haven't had an issue for months. The nit is showing first light steady and second flashing. I have been through the troubleshooting guide and no luck. Rebooted SS and router but still nothing. Can...

Sure signal lights

Can anyone tell me what light 1 flashing and 3 & 4 solid orange means, the link on this page isn't workinghttps://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Version-3-Sure-Signal-Troubleshooting/td-p/1393314Thanks

miller75 by 4: Newbie
  • 19710 Views
  • 5 replies
  • 0 thanks

vodaphone prime 6 - sms text not working

For the last month my standard sms txt app on the phone does not work. I have tried loading down other sms apps to compensate but they dont work all tjhe time either. The network is fine, whatsapp fine, email fine etc just the standard sms app. if I ...

smallzoo by 1: Seeker
  • 9174 Views
  • 3 replies
  • 0 thanks

How to turn off vibrate on app notifications

HiI have a Smart Ultra 7 and so far it is driving me insane. It is slow and not user friendly at all. Hopefully someone can help with one of the annoying features. How do you turn off the vibration for every app notification? I want to keep the notif...

Rokmunky by 3: Seeker
  • 10712 Views
  • 7 replies
  • 0 thanks

Apple iPhone 4 - Stuck in connect to iTunes mode

Can anyone help me???!!!! My Iphone 4 wont connect to my itunes and is now stuck with the itunes icon and a USB and an arrow. It just wont recoginse it at all!! I have tried to reset the phone, i've restarted my computer and even taken the sim out...

Shellar by Not applicable
  • 27308 Views
  • 9 replies
  • 0 thanks

Unable to Add users to SSv2

Unable to add users to SureSignal via website. Error as follows:-Sorry, there seems to be a problem.We're working hard to fix the issue, so please try again later.: 500, 2004 - [1o2] ----------------------------------------------TEMPLATE-------------...

iPhone and Sure Signal

Hi, We have 4 iphones, 3 are connecting ok but the 4th iphone 6s will not connect.  I've spoken to vodafone support and they factory reset the suresignal box, i've also updated the carrier settings on the phone.  The phone is running iOS 9.3.3.  The ...

Unable to register Sure Signal

Hi, I am unable to register my sure signal, it is second hand but has definitely been de-registered. Any help appreciated, seller doesn't want to give refund as vodafone have told him it should work fine.  lights are power light flashing and first li...

SadieB by 3: Seeker
  • 17929 Views
  • 3 replies
  • 0 thanks

iPhone 7 double leak

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kids by Community Champion (Retired)
  • 9783 Views
  • 0 replies
  • 0 thanks
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