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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74060 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229912 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204015 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Returning phone which came in open box

After 2 weeks of lies half truths and incompancy still waiting for a returns bag to send back the second phone that was diliverd with the packaging open. After Vodafone could not guarantee that they could not send me a phone unopened siting quality c...

Resolved! Samsung J3 (2016)

As I upgrade on Friday I'm looking at the new Samsung j3, bit I've noticed it's £24 a month, but I've looked around and all the other networks are offering it out at £12-£14, for the same type of contract?

Udders by 2: Seeker
  • 10222 Views
  • 6 replies
  • 0 thanks

Resolved! My device lanuage

Hi my Phone was fine up until i accedently pressed somethinh Now its set in another launage i Čan only manage to get to settings bit not Sure how many down launage and input is Čan someone plž Help? I have a Vodafone Smart speed 6

porcha27 by 4: Newbie
  • 7395 Views
  • 2 replies
  • 0 thanks

Sure Signal V2 Not sending 3g Signal

I had given up on My Sure Signal owing to ongoing problems with calls being dropped. Following a nudge from Vodafone saying that they were going to cease my service as it was not being used I dug it out and thought I would give it a final try.I set i...

Dickimuss by 2: Seeker
  • 23359 Views
  • 15 replies
  • 0 thanks

Changing 'Owner' on SureSignal

It used to be simple... (I know Ilve done this twice before) I have 4 regsiotered phone numbers to use the sure signal, 2 of them are admin.The current number that is 'owner' is being switched to EE, So I want to swap owners (myself) without having t...

Phone refueses to connect to sure signal 2nd time around

I have a brand new Samsung Galaxy S7 edge, running latest Androd 6.0.1 s/w and a Sure Signal v2 unit.  If I reboot the SS, then reboot the phone I get a connection, I see 4 bars on the phone and the phone light comes on when I make a call - so all is...

Vodafone Sure Signal Apple Airport

Hi I have just connected my sure signal to my Apple Airport Express and I get a solid Red Light and a flashing white connecting light. This light does not stop flashing. Please can you let me know how I can get my Sure Signal working with the airport...

pleinst1 by 2: Seeker
  • 18545 Views
  • 4 replies
  • 0 thanks

Can't add new users to Sure Signal

I registered my Sure Signal ok, and I can use it, but if I click on "Manage Users" or try & add new users via the Vodafone website I just get an error message .........Sorry, there seems to be a problem.We're working hard to fix the issue, so please ...

Help! My New VSS V3 will not install

After having problems with V2 that mysteriously stopped working after many years I have de-registered it and bought a new V3. After a total of about 36hrs trying to get it to work I am at a loss. Please help! Has my VSS connected with your servers ye...

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