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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74613 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230019 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204499 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

IPhone using data at night

Hi, Not sure if anyone can help, but after a couple of very unhelpful calls to Vodafone I can't seem to sort this problem. My daughters iPhone 5S has suddenly started using huge amounts of data to the point where she is going over her allowance. It's...

Aston106 by 3: Seeker
  • 15735 Views
  • 9 replies
  • 0 thanks

Error C1051 installing Vodafone Wallet

I have been trying to install Vodafone wallet in my Samsung galaxy s6, but always I received the same message about something went wrong and Vodafone wallet can't be set up. Error C1051. Please try again later.I tried several times with the same resu...

Adding SureSignal users

Trying to add users to my suresignal but keep getting "Error invoking portlet "VAPGatewayController""  

visentin by 1: Seeker
  • 37407 Views
  • 3 replies
  • 0 thanks

Sure Signal

Hi, I'm tryng to getet the VSS working again. Re-registered the VSS 40110448293 and have just a static red (power) light on.  Two iPhone 6's setup on unit, both downgraded to 3G in an attempt to get VSS functioning. Any help appreciated...    82.24.2...

MrShort by 3: Seeker
  • 22970 Views
  • 1 replies
  • 0 thanks

50GB Extra Data Promotion with new Big Value Bundles

Hi,I'm just wondering if this promo has ended yet? I'm looking at the Big Value Bundles page on Pay As You Go and it still states that you can get 50GB free for 30 days, however when I click on the 'Terms apply' link it states that the offer ended on...

preecey by 2: Seeker
  • 15681 Views
  • 3 replies
  • 0 thanks

Vodafone Smart Ultra 6 - Proximity Sensor Problem

Hi, I just purchase a Vodafone SU6. I also purchase a nice flip cover and downloaded Easy Smart Cover to allow the screen to switch on when I opened the cover using the proximity sensor.No problems, open the case screen lights up, perfect!I then fitt...

Resolved! Cannot connect to mobile internet

Been back and forth between live chat and phone line and nobody seems to know what is wrong. I'm sure it's a problem with the network. I missed a bill payment so a bar was put on my account. I paid my bill and the bar was lifted and it worked fine fo...

What do the Sure signal lights mean?

I have a sure sugnal V3 (the plug in one) it has worked well up until last Tuesday but then it stopped. There is a red flashing bar to the left of the face of the device, and a steady yellow phone with arcs on each side on the right of the face.On th...

CSEI58 by 3: Seeker
  • 41545 Views
  • 3 replies
  • 0 thanks
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