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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73736 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203317 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! IPhone 5

My iPhone keeps losing charge. I've had the battery replaced but it's still happening and it gets quite hot even when not using it. Any ideas !

Connection

I broke my galaxy s5 so bought a used unlocked one from a independent store. It worked on for a while but then I kept losing network connection and could not connect to 4g. I went into vodafone who tried another sim in the phone and they said it was ...

Resolved! Sure Signal interferes with my Panasonic Music Streaming.

Please help, after complaining several times about poor coverage and even poorer customer service, Vodafone have given me another Sure Signal box( I've had 3 previous ones that all breakdown after a while). It's working but now my Panasonic All Play ...

simckenn by 2: Seeker
  • 21310 Views
  • 1 replies
  • 0 thanks

iPad Pro 9.7" 256gb

Does anyone have any ideas why Vodaphone is not stocking this option? Both the retail store staff and the business team seem to be oblivious of this models existence as not on "the system" and sadly have been infatic to date that this does not even e...

Gogsy by 1: Seeker
  • 8840 Views
  • 6 replies
  • 0 thanks

Resolved! SIM card conversion query

HI, I have a Vodafone SIM, it's old and large and doesn't fit into many of the newer phones these days which require a smaller SIM card. So, how do I go about upgrading my phone, keeping my number but getting a newer smaller card? I have seen devices...

Resolved! Oneplus One activating data and picture messages

Hello,  I have just bought a Oneplus One, after transfering my sim card from my old iphone to the OPO I received the text message saying  "It looks like you've recently swapped your SIM or updated your device. To continue using data and sedning pictu...

TomNixon by 3: Seeker
  • 32854 Views
  • 11 replies
  • 0 thanks

SureSignal Problem

Flashing Red light and two steady orange lights.Had this fault for over a week now and despite numerous calls to Virginmedia and Vodafone no one seems able to solve it. I have tried all the usual power off and resets and set up the portforwarding as ...

Resolved! Roaming in Europe

I am from New Zealand and are planning a trip to the UK and Europe in June, July & August 2016 - I want to bring my NZ iPhone with me, buy an UK SIM and have a plan that will allow me to use the phone for calls, data and texts in the UK and Europe. W...

ni4wdc by 2: Seeker
  • 15475 Views
  • 6 replies
  • 0 thanks

Incoming calls do not "wake my phone up"

I have a Vodafone Ultra 6. When the phone screen is locked incoming calls do not "wake it up" so in order to answer a call I need to double tap the front screen (to wake it up), then unlock the phone and finaly answer the call! I am missing so many c...

Yogibach by 3: Seeker
  • 9365 Views
  • 4 replies
  • 0 thanks

Sure signal no 3G

I've followed the troubleshooting thread for sure signal has the correct lights, but gives no 3G signal. It says to use the link, but the link is dead. So though I don't hold out a lot of hope I'm giving it one last try. Its a sure signal 3. It has s...

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