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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73716 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203306 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodaphone Smart Prime 6 battery drain?

Hi everyone,  Few days ago I bought a vodaphane Smart Prime 6 and the phone drains its battery when the screen is off( on standbyy or double tap to activate). The phone in standby drains within 24hours and when using the phone, i loose 1% every 10 mi...

Resolved! Galaxy S7 Thoughts and Bottlenecking

AllHad the said phone for a few weeks. Really pleased considering its not an htc (been with htc for 6 years) having never liked the Sammy trait of copying the iPhone in so many ways....but hell i do like this phones case...all gorilla glass back and ...

Tink-GB by 12: Established
  • 12331 Views
  • 12 replies
  • 1 thanks

Micro SD card on Smart Prime 6

I bought a 64GB micro SD card to go in my new Vodafone Smart Prime 6 but the phone doesn't recognise the card at all. When I remove the card it gives me a message saying the card has been removed. I have tried formatting the card to exFAT but this ma...

PhulcrumS by 2: Seeker
  • 30685 Views
  • 13 replies
  • 0 thanks

smart prime 6

Hi I have got a Vodafone smart prime 6. On lollipop. And I got a 16 GB ultra sandisk SD card. I have had it in my phone since I brought it about a month ago. And it has always worked fine up until now. For some reason it has suddenly stopped acceptin...

Resolved! Unlocked AT&T Motorola VA76r Tundra

I have a VA76R here in the UK and I need a set of APN setings to get it working on Vodafone, currently it's limited to calls and texts. It's capabilities are: 2G capabilitiesGSM 900, GSM 18003G capabilitiesUMTS 900, UMTS 21004G capabilitiesLTE 800, L...

TerryMak by 2: Seeker
  • 18660 Views
  • 5 replies
  • 0 thanks

Sure signal v3

Hi my sure signal is not working I have tried resetting it and that did not work is there any thing vodaphone can do to sort it

Going back to 5.1.1 from 6.0 on Xperia Z5

I wonder if anyone could send me Lollipop 5.1.1 for the Sony Xperia Z5 (Vodafone UK version) as my phone updated to Marshmallow 6.0. With Marshmallow, two apps that I use no longer work and there won't be a fix for them either. I have managed to back...

Resolved! Re-using sim card

I live in US.  When I traveled to London last year, I bought sim cards for a Samsung phone (voice, text, data) and ipad mini (data) at Vodafone store at Paddington.  They included plans that were good for a week or a month - can't recall which.  I am...

bjh by 1: Seeker
  • 15244 Views
  • 3 replies
  • 0 thanks

S7 or G5 Camera

Has anyone had a chance to test the two cameras ? If so, any thoughts on it would be appreciated

B-12345 by 11: Established
  • 10616 Views
  • 14 replies
  • 0 thanks

S7 Edge Random Restarts - 2nd replacement

Is anyone else having random restarts on there s7 Edge. This is my second Edge since day of release. The first unit generated a screen fault after 4 days where it would just produce green lines and flickering.Took this unit back to my local Vodafone ...

lukespud by 2: Seeker
  • 9457 Views
  • 4 replies
  • 0 thanks
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