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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73716 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203305 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Apple I.D Expiry Scam.

Hi everyone.  Just a heads up to be on guard.  Source : The Independent.  Apple ID expiry scam tricks users into handing over their passwords and bank details Excerpt from the link.... "Apple users are receiving phishing messages designed to trick th...

Vodafone Smart 4 Power

My Vodafone Smart 4 Power stopped responding to what I input onto the screen or nothing would happen or there would be a very long pause.   So I reset my vodafone and somehow before it completed the reset it stopped functioning.  I had to power off a...

Call volume in calls. Vodafone Smart Ultra 6

The call volume when making or receiving a call is too low, as even with a hearing aid, I find it hard to hear the caller's voice. I've turned all volumes to maximum in Settings.Any advice?

landsker by 2: Seeker
  • 13174 Views
  • 4 replies
  • 0 thanks

Lg G5 Delivery

I pre-ordered the LG G5 from Vodafone with a promise that the device would be delivered on the day of release (today), however I haven't heard anything from the courier regarding the day/time confirmation. Has anybody heard anything about the G5 deli...

wwhyte92 by 7: Helper
  • 14504 Views
  • 22 replies
  • 0 thanks

Resolved! Sure Signal V3: Flashing Red light, stable Orange User light

I bought a Sure Signal V3 last week and since then have been trying to get it working. After contacting Vodafone and my ISP, I have set up port forwarding manually. I an still getting a red flashing light and stable orange user light.       My router...

sue_joy by 4: Newbie
  • 67248 Views
  • 37 replies
  • 0 thanks

My Sure signal v3 does not improve my signal

I bought a sure signal box as I have no signal in my home. I have tried resetting it multiple times, tried re registering multiple time after it stopped working after I updated my iphone software. Please help!!! I need my signal at home!!!!Thank you!...

dd797 by 3: Seeker
  • 29889 Views
  • 17 replies
  • 0 thanks

VSS 3 no longer working since re-register

Hi all, Vodafone support de-registered by Sure Signal 3 for me so I could re-register it on a different Vodafone account - however since re-registering it it no longer works - I tried a reset but same behaviour. Serial number is 40131542637. Of the 4...

Mark1357 by 2: Seeker
  • 23662 Views
  • 4 replies
  • 0 thanks

New Sure Signal not working

After having some problems with a VSS1 I have bought a new SureSignal and it does not work (yet!). I have a solid red light and a white slow flashing light 1. I have made sure the relevant ports are open for the address of this new device. My test re...

Resolved! Sure Signal not working - no lights

Hi, just moved house and SS box won't power up, no lights at all.  We have no signal cover at all on mobiles.  Help would be appreciated.  Thanks.  

kdugan by 2: Seeker
  • 39402 Views
  • 24 replies
  • 0 thanks

Sure Signal V3 Stopped Working

Hi My V3 SureSignal stopped working about 10 days ago. I have a flashing power light and steady orange on the signal and phone light.I've reset my device and my router.Please could you reset at your end.Here is all of the data you normally ask for.Th...

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