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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73719 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal 3 dead

Hi, my SS3 stopped working this morning. Completely dead, no lights at all. Tried pressing the reset button for 10 secs but nothing happens. Can it be saved? 

imiller9 by 2: Seeker
  • 9658 Views
  • 3 replies
  • 0 thanks

Mobile data turned on itself

Hi, I don't get it. I just found out my mobile data turned itself on without me even knowing it. I don't use mobile data at all, since I'm usually connected to wifi, so I have it turned off and it still seems like it's turned off, but I received a me...

anemcova by 1: Seeker
  • 12610 Views
  • 10 replies
  • 0 thanks

SmartPass

SmartPass card install failed error..I am getting the above error on an Experia Z5. I have tried re-inserting sim card on advise of support to no avail...

Re-register SureSignal to new account and new number

Have returned to Vodafone with new number and want to re-use SureSignal box i have. Any idea how i can register to bew account and number? Can't get into old old account to de-register.

Ferrituk by 3: Seeker
  • 9340 Views
  • 1 replies
  • 0 thanks

Sure Signal not working after PAC number change

I bought a new phone, sim & sure signal because I have no coverage at home address. Set it up all worked perfectly so decided to transfer my existing mobile number to my new Vodafone account. This worked as expected and I now have my old number on my...

monadh by 2: Seeker
  • 9769 Views
  • 5 replies
  • 0 thanks

Wifi Calling for S6 Edge+

Hi, Is there any news when the S6 Edge+ will get Wifi calling as the Wifi Calling pages still only refer to the S6 and S6 Edge? To be honest I thought the software was the same of the Edge+ as the Edge, so dont understand why this is taking so long. ...

Smart Ultra 6 Alarm in silent mode

Hi, how do I set the alarm to sound in silent mode, I have tried everything to no avail,Many thanks in advance.

garybev by 1: Seeker
  • 8545 Views
  • 2 replies
  • 0 thanks

Resolved! Message Centre number changes by itself

Hi there,   I've got the Samsung Galaxy S6, and recently updated the system, about a week ago.  Ever since then the message centre number keeps changing all by itself every time I close the messaging app. Which means every time I want to send a text ...

Samsung Pay

I had a small app pre-loaded on my Samsung S7 Edge but after a small firmware update it's vanished. Although I appreciate Samsung Pay is not active yet can anyone shed any light on why the apps vanished after just 1 day ? Did it happen to anyone else...

steveo67 by 12: Established
  • 9847 Views
  • 4 replies
  • 0 thanks
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