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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73872 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229885 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203975 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Wifi Calling

Hiwill the Samsung Galaxy s7 be compatible with the wifi calling feature and if so, when and how 

Abroad calls

Hello, I`m abroad and I need to call to the UK. I have already topped up 15 pounds, but when I was in the middle of the call it closed because the credit was over. It is very expensive to use the credit to call back to the UK. Is there another reason...

andrei01 by 2: Seeker
  • 16683 Views
  • 13 replies
  • 0 thanks

Internet

Why is all my data getting used up so quick?

Dan2105 by 1: Seeker
  • 9149 Views
  • 3 replies
  • 0 thanks

IP address is blocked again so can't register sure signal devices

We have seen a repeat of a problem we experienced and reported to Vodafone 5 years ago, when trying to register our new sure signal devices in our business we are unable. I have ran packet traces and only see DNS requests coming from the sure signals...

gommog by 4: Newbie
  • 9406 Views
  • 3 replies
  • 0 thanks

Sure Signal not transmitting a 3G signal

Hi Similar issue to others. I have 4 x SureSignal v3 spread out around our buildings. All show Red Power Indicator + next two white indicators. I add users, they get the text, but none of them allow users to connect. The third white light never illum...

DarenH by 2: Seeker
  • 8831 Views
  • 1 replies
  • 0 thanks

VR questions

I've had a play with the demo photos, videos etc but not sure about whether the games etc are worth the cost; do the free games on playstore work as well as the Oculus ones. Also; is it worth buying a controller? Looked at the Samsung one, but Amazon...

Sure Signal wont connect

The issue you’re experiencing:Hi, I've been having problems with my Sure Signal for some time now. After a power cut it often took a long time to reconnect, but after the last one it wont connect at all. What light sequence you're seeing:Red light fl...

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