This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I have a 10-month old HTC One on my account for my grand-daughter. On 11 January this year she took it into the VF store in Sheffield Crystal Peaks as it was getting hot when charging. She was told it was a common problem. The shop phoned me to say t...
So I received my Sure Signal and attempted to register it, only to be met with "Something went wrong, sorry. Our techs are working hard to get it sorted - so please pop back later. - [2d1]"I sought assistance through Live Chat and an advisor told me ...
HiIs anyone else experiencing issues topping up with a previously registered payment card? Web chat tells me its because vodafone have changed their top up partner, the usual 2345 number just crashes out to a service advisor who tells me to call back...
I'm having an issue with my iphone 5 whereby i'm having to reset the network settings on an almost daily basis. I will be in a 3G area - the phone is showing a strong 3G signal but i cannot use 3G so can't use social media apps or the browser. To res...
I bought the Samsung galaxy S6 edge November 2015 from Vodaphone.This morning when I tried to turn it on gray horizontal lines appear every time I plug it in to charge or try to turn it back on.It hasn't been dropped or other wise abused, all it did ...
I currently have a talkmobile account which runs on the vodafone network. I have been experiencing very poor signal for months so contacted Talkmobile again on 9th January 2016, to which they replied that they would look into the problem. On the 17th...
Hiya I need a proof too to show my phone has been barred but finding trouble to get that. Can someone help me get the proof please? I called the vodafone customer care and some lady asked me to send a request-email to (unused email address removed ...
Hi, can anyone solve on of the great mysteries please? Cases with magnetic clasps, will it damage/affect your phone? So far had completely conflicting information. One one hand, it's only a weak magnet, and surely they wouldn't make them if they were...
The other day my SS V2 stopped working all of a sudden, it took almost 7 hours to come back on. It has gone off again as of yesterday and has not come back on since despite countless resets. I have changed network cables, reset the modem, changed the...
For several years we have been happily using an auto payg bundle paid for by a synchronised auto top up from our credit card. The latter option now seems to have stopped/disapeared. Does this mean we have to manually top up credit in order to pay for...
