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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73855 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Psid for topup not received ( Website Error 91 )

Hi all So earlier today I paid for a £5 topup using my debit card, the final button was psuhed and the website refreshed - the message that came up was something like -' Theres been an error we cant complete it at this time ( Error 91 '. However my c...

Sure Signal V1 not working

Hi I've had a sure signal v1 for a number of years and recently it has not fuctioned properly. It now seems to have stopped completely. I have tried a factory reset but all that happens is that all 4 green lights come on then the device seems to free...

cmboyd by 2: Seeker
  • 15834 Views
  • 1 replies
  • 0 thanks

How do I use data on my Nokia Lumia 635?

I bought 500mb of data a few days ago when in England. I'm now in Madrid, Spain and the data doesn't seem to work for some reason.   I'm in settings, mobile + SIM. Data connection is on, roaming is on, use mobile data is on and yet I still can't get ...

Sure Signal not working

HiMy sure signal V1 box stopped working a couple of weeks ago.  I have replaced it with a V3 but this isn't working either.  Please see the details and tracert below: The red light is solid, the next 2 lights are solid. Serial number 42152728467Regis...

HTC One M8 - Android Marshmallow 6.0 Sky Sport Mobile TV incompatability

I updated to Marshmallow android today and have found that my Sky Sports Mobile TV subscription doesn't work any more.  I have updated the application but it still says that my device is incompatible.  Is this a known issue, and are there any plans f...

jwjc by 3: Seeker
  • 14963 Views
  • 9 replies
  • 0 thanks

suresignal v2 2 lights flashing

i have the issue with 2 lights flashing. online my device shows its registered.I have a 75 meg fibre internet, so its not speed, i have changed the power supply to a 5 amp one so its not too little power.can anyone please advise?

leonbwr by 2: Seeker
  • 17523 Views
  • 5 replies
  • 0 thanks

Internet Usage

Looking through my Usage Since Last Bill, I see lots of entries for internet usage at times when I could not possibly have used the phone (eg while driving) and also at times when I was covered by my home wifi. The amounts involved are tiny - mostly ...

Nevis by 1: Seeker
  • 12480 Views
  • 3 replies
  • 0 thanks

Sure Signal

I have been trying to reregister my sure signal for 2 days now but it keeps saying that there is a tech issue and it will be rectifed soon but of course hasnt been rectified as yet. Can anyone help?Thanks Suzanne

Sure Signal V1 not working

Hi I moved house and since then my Sure Signal v1 has stopped working. I have hard reset all devices (Router and Sure Signal box), I have registered the new address in account settings, I have confirmed all ports are open (8, 50, 123, 500, 1723, 4500...

Resolved! vodafone free simcards

Hello I have recently opened a shop and i am looking to stock vodafone PAYG sims. do vodafone offer a service for sellers where i can order around 50-100 sims? 02 have something called O2 startrader where u can order upto 125 sims per month and also ...

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