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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74320 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229962 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204374 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal will not connect

he issue you’re experiencing: What light sequence you're seeing: Flashing red with flashing 1st circle with arrow lightYour speed test results from here. ping 13ms 50.46m down 17.67 upYour external IP address from here.88.215.4.156 Your Sure Signal s...

sb78 by 2: Seeker
  • 13705 Views
  • 1 replies
  • 0 thanks

Marshmallow 6.0

Hi,, a have a question, how to upgrade the marshmallow, 6.0 for the htc m8,normal not m8s,in this moment i have a 5.01 lollipop, thanks.

Why Bother Having a Vodafone Sale When Items Were Not In Stock?

I've been trying to buy a LG G4 either online or via a high street store on payg for the price of £225. Surprise surprise there's no stock to be had anywhere, nobody can tell me if or when they will be getting any stock in. And of course when the sal...

87015 by 4: Newbie
  • 10209 Views
  • 2 replies
  • 0 thanks

iPhone 6 plus

I have had my iPhone 6 plus for  a while now and not had any problems with it until about 2 weeks ago.When I make a call the person who I am speaking to cannot hear me and says that the voice quality is very muffled and almost unreadable.I have teste...

Fenders by 3: Seeker
  • 12401 Views
  • 6 replies
  • 0 thanks

No Fast charge Samsung S6 Edge+

Help! I've had this phone on contract for 8 weeks, and I noted the charger was getting very very hot and then over the next few days it was very often not Fast Charging. I have to plug and unplug the phone around 7-8 times if I'm lucky to get it to f...

iPhone 4s PUK code reset

My daughter put a PIN onto her iPhone 4s and forgot what it was.  She entered in the wrong code 4times and the sim locked.  It then asked for a PUK code, which I got from Vodafone.  However the phone has now reset and she can't get any of her texts o...

Deregistering a sure signal V3

Hi, I have a sure signal V3 that i want to sell so would like to deregister it. I am no longer with Vodafone so i can't access my account to do this. Is there anybody who can help me do this please? I have tried to ring Vodafone but i am on hold for ...

Help with BT Hub 5

Hi I have just upgraded to a BT HUb 5 and can't get the Sure Signal to work. I have a flashing red light & two right side orange lightAny idea's

Jrgibbs by 2: Seeker
  • 13593 Views
  • 3 replies
  • 0 thanks

Sure signal V1 not working after local mast upgrades

Hi, after being informed on the 16th July that the masts in my area had been upgraded for better coverage, my phone is no longer connected to my sure signal.I have done all the usual resets of the sure signal and router, all the correct lights have a...

Using the HTC One M8 with hearing aids

I have been wearing Phonak hearing aids for many years and, even with them, I have always struggled to hear the phone properly.I have an HTC One M8 phone and read that there was a Bluetooth facility that would enable me to hear my mobile phone calls ...

veggieman by 4: Newbie
  • 17659 Views
  • 11 replies
  • 0 thanks
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