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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74038 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229906 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204003 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

iPhone 5s

How do I enable personal hotspot

Crandall by 1: Seeker
  • 11141 Views
  • 1 replies
  • 0 thanks

Sure Signal 1 Not Working After Following Resetting Instructions

Sure Signal Version 1 has worked successfully for nearly 6 years.  I went away with work for 2 weeks and when I returned it has stopped working.I have following all the eforums and actioned the resetting guidelines as below, but with no success. For ...

ECROTTY by 3: Seeker
  • 14577 Views
  • 14 replies
  • 0 thanks

Remove Vodafone My Web

How do I remove My Web and replace it with Google when I connect to the internet?  I've tried to reassign the home page away from http://myweb.vodafone.co.uk/  to Google, but it keeps going back to My Web.

Vodafone dongle SMS screen

I am using a mobile dongle for the internet and there is screen where I can delete SMS messengers but I keep getting message saying Script Error An error has occured in the script on this page. Do you want to continue running script on this page? I h...

CAN NOT ACCESS THE VODAFONE WEBSITE

To the eForum Tech Team or anyone else who can help I do not understand why I can not access the vodafone website using my BT home hub but can using my vodafone prepay dongle?I mean it can not be my computer that is at fault or the Internet connectio...

JamesL by 4: Newbie
  • 42114 Views
  • 109 replies
  • 0 thanks

Sure signal problem following relocation

I have tried on at least six occasions to get some help through customer support, and despite being assured that the location of my device has been changed it's still not working. The orange phone light comes on but the red light is still flashing. I...

plum01 by 2: Seeker
  • 12472 Views
  • 3 replies
  • 0 thanks

Sure Signal Lights on but not functioning

Hello,My 18 month old Sure Signal today produced no signal for my mobile (it was ok yesterday).  Both it and the BT Router have rebooted and the two lights on the SS, as well as the steady red one, are Internet and In Use.  The broadband download spe...

HARRYO1 by 4: Newbie
  • 14980 Views
  • 17 replies
  • 0 thanks

Vodaphone app not working

The app is driving me round the bend and if it's not sorted soon I will not be revising my contract when the time is up. Iv had the contract 6 months and not once have I been able to get on the my vodaphone app. Iv deleted it, restarted my phone, tur...

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