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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74249 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229941 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal and satellite broadband

I have moved to a house where I can only get satellite Broadband. When I first set up my SureSignal II it worked for a few minutes. However after the first go it firmly refuses to work at all. So the conclusion is it can work with Satellite BB so the...

Sure Signal

I have just changed from Sky normal broadband to Bt infinity with home hub 5, i get no reception in the house and rely on Sure signal. I have had all 3 models and they all just give up after a while can anyone help. Jim

Mobile Data?

Hello, I'm a little confused here, can you help me out? I'm on pay as you go.. I've never been pay as you go before, anyway, I picked up a Vodafone SIM card from my local store, topped up my phone with a voucher, i am able to call out, make texts how...

Aakxatic by 2: Seeker
  • 13904 Views
  • 3 replies
  • 0 thanks

iPhone 6s Plus wifi calling not working

Hi,I have an iPhone 6s Plus but I can't get the wifi calling to work. I've turned it on through my settings and I've had it activated through Vodafone. I've got iMessage turned on and my number is showing too. It worked for about an hour but it hasn'...

Resolved! Wifi Calling

Hi, has anyone had problems trying to connect to WiFi calling on iPhone 6s with Voda? I hv spoken to them twice, been into the shop and also spoken to apple support and no one knows why it won't enable. Help!!! Thanks

Noff by 2: Seeker
  • 11713 Views
  • 1 replies
  • 0 thanks

Resolved! Roaming for dummies!

I have read the info about roaming and charges but being quite tech illiterate, I'm still not sure about it!  I have a Nokia Lumia 920, I'm in Spain and I've just bought the International Smartphone Sim.     Can anyone tell me..... If I have roaming ...

Smartpass top up

Hi could someone tell me please if top up vouchers for smart pass are the same ones u would buy to top up your phone?Many thanksDavie

My Vodafone smart ultra 6 won't turn on

I plugged my phone in because it was out of charge and then it vibrated and the Powered by android screen appeared so I thought it was working but it just kept repeating and it won't stopand the phone won't boot or turn onAny Suggestions ??

iPhone not connecting to Sure Signal

Replaced Sure Signal with new unit following unit failure. New Sure Signal was working fine, but now iphone is not connecting to SureSignal Solid Power and first two lights. Ping 34 msDownload - 70.27 MbpsUpload - 34.38 Mbps SS Serial Number - 421521...

Resolved! Can't log on to my Sure Signal control panel

My Sure Signal unit seems to be working fine but I can't log on to my control panel via my online account to change any settings. Every time try I just get a blank screen with a question mark - hopefully the screenshot will upload so you can see what...

jennybl by 1: Seeker
  • 19376 Views
  • 4 replies
  • 0 thanks
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