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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73760 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229867 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Xperia Z3 compact water damage

Hi, Looking for some help. My z3 compact dropped from my hand into the sink and was underwater for no more than 1 minute all flaps were fully closed. Now the phone will not start and just vibrates constantly. I am now wondering if it has been water d...

JJ4516 by 2: Seeker
  • 18157 Views
  • 3 replies
  • 0 thanks

Resolved! iPhone 6s screen goes black when opening an app

Any one else have a problem with the 6s when I enter apps the screen goes black and I have to return to home screen and start again wondering if its meant to or weather it's worth popping it in to the shop only had phone 2days!

Hayleyftb by 3: Seeker
  • 24131 Views
  • 12 replies
  • 0 thanks

two sure signals at two houses

I have moved out from my parents house and would like to leave one ss there for when i visit and for family members who i converted to vodafone, and set up a new one in my new house. Is it possible to have them both on one account?

purchase a pack

Ive got a Balance of £25 and want to get a 6GB pack and pay with the Balance. When i go to purchase i get a massage saying It seems that you can't buy any products on this 07************* number at the moment. Please try a different number.Any help w...

aw35 by 2: Seeker
  • 11757 Views
  • 9 replies
  • 0 thanks

Message preview on Samsung Galaxy s6 edge

Hi I have just moved from having iPhones to the Samsung s6 edge. I have been into the Vodafone store and the Samsung store to try and get my message preview to stop appear at the top of my screen.  I have tried everything in all the settings and neit...

Resolved! Move to IOS app

I currently have a Samsung galaxy S5, and have just upgraded to an Apple 6S. I am having trouble transferring all my data using the Move to IOS app. I have spoken to Apple, been into an I store and into Vodafone for help. I can get as far as putting ...

JDow by 1: Seeker
  • 15764 Views
  • 1 replies
  • 0 thanks

Site Status Check

Hi On my mobile broadband dongle I had complete loss of service earlier today and i have only had GPRS access since Monday. 3G was fine and stable before hand. Post Code is: B15 2RT I would imagine that the site concerned is: 1642 Thanks

tomnock by 2: Seeker
  • 14933 Views
  • 5 replies
  • 0 thanks

Wifi calling enabled? high Data Usuage

For anyone using wifi calling this may be worth bearing in mind with regard to possible high data usuage, http://www.zdnet.com/article/cellular-usage-through-the-roof-since-installing-ios-9-wi-fi-assist-may-be-to-blame/

kids by Community Champion (Retired)
  • 10986 Views
  • 0 replies
  • 2 thanks

HTC One M8 - More Issues?

Hi fellow HTC One M8 users - just wanted to see if anyone else is experiencing these issues with the phone or if its just me:1. audio synch issues on the M8 using the following applications: YouTubeNetflix The delay seems ever so slight and you reall...

Jebelious by 16: Advanced member
  • 52160 Views
  • 8 replies
  • 0 thanks

Vodafone Internet usage app

After getting rinsed by my daughter on internet charges I made her download the internet usage app.  There are no instructions though.  Why does it have 'Cellular' use in blue on the left and then 'wifi' use in green on the left?  Surely I only care ...

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