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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74210 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229934 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Internet Settings iPhone 6S

Hello,  I've bought the phone direct from Apple. The inernet settings havent automatically installed and its asked me to install them manually. I've followed the guide online for the internet settings here but I cannot see anything about LTE/4G, whic...

marc2629 by 5: Helper
  • 26150 Views
  • 6 replies
  • 0 thanks

Resolved! iPhone 6S - slide to upgrade?

I go through my set up on my new iPhone 6S and at the end it says slide to upgrade, but then does not let me slide?? Someone help  

Problems setting up internet iphone 5c

Hi i purchased an iphone 5c brand new on the vodafone network around a week ago,upon inserting the SIM card and adding the £30 bundle, I then received a text asking me to update the settings for internet, downloaded this profile and it still wouldn't...

Anonymous by Not applicable
  • 11902 Views
  • 10 replies
  • 0 thanks

Resolved! Registering Sure Signal

The instructions which came with the Sure Box say: after registering with My Vodafone 'Click on My Sure Signal in My Vodafone'. I have registered with Vodaphone but cannot see the tab My Sure Link

Unable to my friends number

Hi all, I have been unable to call my friend (on O2) for the last two years using an iPhone 5! I can text him ok and he can call and text me but when i try to call him it just ends without any ring tone. We have both spent hours/ days going into nume...

cdpltd by 2: Seeker
  • 10625 Views
  • 5 replies
  • 0 thanks

Order queries

Hi Everyone   If you’re waiting for your delivery of a shiny new iPhone 6s or 6s Plus you can track your order with our Order Tracker online.   We update this with the latest information and delivery estimates, so if anything changes – you’ll know ri...

KD by Community Manager (Retired)
  • 11793 Views
  • 0 replies
  • 0 thanks

Resolved! VSS and Sky Hub 102

I have a Sky Hub 102 and VSS 1. Does anyone have a walkthrough for how to open the ports necessary? I've assigned an IP to the VSS but stuck with the firewall changes needed.    Below is the advice from Vodafone.  They say Sky need to do the changes....

elliotz by 1: Seeker
  • 24097 Views
  • 3 replies
  • 0 thanks
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