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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73763 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229868 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Thanks Vodafone! My sure Signal is working!

I changed my home hub to  a home hub 5 at the weekend and the sure signal stopped working. To cut a very long story short I came downstairs this morning to find it working!!It's interesting just how difficult and stressful life is without a mobile si...

K3565 number expired

Got an old K3565 Rev 2 with the number now deactivated and recycled but would like to get it active again. Just want some advice on how to get it going and I believe I can get a new data SIM for the dongle. This will be a 4G one but I presume it will...

gordonn by 2: Seeker
  • 10895 Views
  • 1 replies
  • 0 thanks

Sure Signal V3 & BT Infinity

Thought I'd share how I got my Sure Signal working with infinity.... First step is to identify your Sure Signal on your network, this can be done by matching the MAC address on the back of the unit to one of the MAC address' listed in your network (I...

marc2629 by 5: Helper
  • 39129 Views
  • 11 replies
  • 2 thanks

Sure signal

Hi there, we've used sure signal boxes for years at home and work. Now that I have a 4g phone however, I have to switch it back to 3G to get it to work with the sure signal. Is there any way round this? Many thanks, George

Resolved! Z3 with dodgy wifi after 5.1.1

Has anyone else had an issue with their wifi not connecting properly after the latest update? My wifi is fine for every other device in the house, android, windows, apple but the wifi on the z3 keeps switching itself off. When it does eventually come...

Resolved! What is the cheapest way to get an iPhone 6?

I would really like one of these shiney new IPhone 6's but I'm a student and trying to find the cheapest deal.I use very few calls, texts or Internet and do as much as I can through wifi and internet calling. My contract ended last month, so am free ...

MattEly by 3: Seeker
  • 15522 Views
  • 5 replies
  • 0 thanks

HTC - not enough storage

HI. I have an HTC Desire 310. Never been really happy with it, but now I can't download any apps at all. I have ample phone storage left but every time I try and update an app or add a small app it tells me there is insufficient storage space. This i...

Issues with bill payments

I have a Vodafone signal box yet I still have to go outside my house to be able to use my phone. Why is this?

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