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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74276 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229948 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204348 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! iPhone5 Activation

Despite my old phone now being for emergency calls only, my new phone is still not working. Cant find live chat and urgently require access to my phone. Helpful quick replies would be appreciated.

bolo by 12: Established
  • 16553 Views
  • 4 replies
  • 0 thanks

Sure Signal 3 Lights

I have a Sure Signal 3 and the following lights are on: Power Light - ON, In Service light - ON.These are on permanently. I have tried all resets (5s, 10s and 30s) to no avail, and I have tried it in 2 locations with the same result.Is the sure signa...

Galaxy S6 stock

What is happening with S6 stock..i order an upgrade on Wednesday, was told it would be with my on Thursday..then i recieved a call staying it would probably be Friday as it was out of stock (Black 32gb)...havent heard anything since so certainly wont...

Sim Card Registration Failed

Hi I bought a nokia N97 Mini on contract today from one of your stores. I keep getting the Sim card registration failed message and was wondering is this due to me transfering my number from t mobile or a fault with my new sim? please help

stepher by Not applicable
  • 88005 Views
  • 20 replies
  • 0 thanks

Resolved! Samsung Note 3 password

Just about to go on holiday and I am struggling to set up a password to protect access to my phone. NormallyI do not use one but just in case it is stolen or lost. I have set up a password when turmning on the phone but I want one each time I touch a...

Resolved! iPhone 5 Unlocking

I have just upgraded my iPhone 5, to an iPhone 6. What I want to do, is unlock the 5 handset for a family member to use. Unfortunately, when I attempt to fill in the online firm, I am unable to confirm the imei number for iPhone 5, as I a) my new pho...

Zachster by 3: Seeker
  • 39403 Views
  • 30 replies
  • 0 thanks

No service

Hi I got a iPhone 6 on a videophone contract from carphone warehouse and I have no service on my phone is like to know how I can get the service

Bethanys by 2: Seeker
  • 13266 Views
  • 2 replies
  • 0 thanks

SureSignal

I have 5 bars on my phone and connected to Wi-Fi just I can only make emergency calls. Phone connected to SureSignal.Why?

Resolved! Vodafone store phone number?

Does anyone know how I can find out the phone number for the Vodafone store in Westfield shopping center at Shepherds Bush?

pteale by 4: Newbie
  • 31678 Views
  • 3 replies
  • 0 thanks

VSS Ver 3 hand off

If I have more than one VSS Ver 3 at my home will active calls transfer between units without dropping the call ?

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