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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73748 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229863 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203328 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone sure signal 3 not working with iphone 6

My sure signal works fine for blackberry - but does not work with my iphone 6 (and it did not work for my 5c either). I have tried everything - but nothing works. If I walk up close to the suresignal device it will pick up my phone and boost the sign...

GJW66 by 2: Seeker
  • 17957 Views
  • 5 replies
  • 0 thanks

Password problems for R207

I've just purchase the mobile wifi r207 and am unable to use the default password on the app or website to access my information

Vodafone 340

I have given my 8yr old son a Vodafone 340 so we can call him in at night. But it has an Internet link on the home screen. Can this be deleted or password protected so he doesn't use all his money accidentally.

brisemp by 2: Seeker
  • 14283 Views
  • 1 replies
  • 0 thanks

Samsung Note4 touchscreen & display not working : please help

Please help guys n gals,Yesterday the touchscreen stopped working on my phone.After a 50min phonecall, it wouldn't let me hang up or shut the phone down as it wouldn't respond to any touch commands.I removed the battery and when i powered it back up,...

Resolved! Software update

I upgraded to Samsung galaxy s6, on receiving this I had a firmware update to 5.1.1. The latest version of lollipop. This phone has since been changed due it being faulty and received a new handset today, it runs an earlier version 5.0.2. It states t...

Scuba50 by 3: Seeker
  • 15692 Views
  • 8 replies
  • 0 thanks

Vodafone Ultra 6 LED pulsed notification not working

Hi There - loving my ULTRA 6, but i can't get the notification LED to flash for missed calls, SMS, email etc.  I've checked all settings and carried out a factory reboot.  I'm using the Textra APP, which is set to flash the LED.  I've tried everythin...

currybum by 3: Seeker
  • 18619 Views
  • 14 replies
  • 0 thanks

Resolved! Blackberry OS 10.3.1

Could anyone give any insight as to when the update for BlackBerry handsets will be released and available for update?

Alvin95 by 1: Seeker
  • 14645 Views
  • 2 replies
  • 0 thanks

Stagefright vulnerability security patches

Hi Vodafone, You're no doubt aware of the stagefright android vulnerability that has been revealed recently. Whilst it's possible to workaround the security hole by avoiding Hangouts, using a different SMS client and disabling auto-retrieval of MMS m...

cannot play song

My sony xperia won't play any music. Always come up with "cannot play song". Have tried numerous times and wasted hours searching for fixes, e.g importing through windows but still no joy. This has got to be the worst phone for music. Complete and ut...

hbeardo by 2: Seeker
  • 10914 Views
  • 3 replies
  • 0 thanks

Sure signal version 1 3 days without signal

Past 3 days i have had no signal from my sure signal 1 , despite trying all the things vodafone sugest to trouble shoot i still have no signal. purchased a new cable, tried different router , different room, forward and open porting.still no luck and...

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