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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74129 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229926 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204040 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Smart Prime 6 Message Notification Help

Hi all. Just wondering if anyone outhere can help. Just bought a Smart Prime 6 phone and its working great. Just wondering if the phone has a notification light when either a text message or email comes through. I know the phone has the light at fron...

Sure signal v1 misbehaving

I'm totally confused with my SS. After having it turned off for 12 days whilst I was on holiday, it will now only pick up my phone (iPhone 5) if I'm standing next to it! The correct lights are on, it's correctly registered, I've done all the reset st...

FloozW by 4: Newbie
  • 18449 Views
  • 8 replies
  • 0 thanks

Samsung Galaxy S6 Edge Contact A-Z

Anyone having issues with contacts, I have them set to be A-Z and I seem to have them all mixed in to the wrong letters. Please see photo attached. 

Cant update software for Vodafone 785 due to ROOT

Hi guys, i recently rooted my Vodafone 785 and had to update my system software. I then unrooted my phone and said that the phone detected root upgrade and the update failed. Does anyone know what to do?

AmarAbbas by 3: Seeker
  • 21572 Views
  • 11 replies
  • 0 thanks

BT Home Hub 5 and Sure signal V3 not working

I have the same issue where VSS3 is not working after upgrading to HH5 from HH3 both on BT Infinity.  I have tried the usual resets and de-registering the VSS3 and re-registering but nothing works.  The cable is ok and the yellow light on the bottom ...

Not receiving all SMS some missing

Hi, Can anyone help - I keep getting missing texts messages from one person. Sometimes i get them, sometimes i dont. Other people are fine just the odd ones go missing. I have tried re-registering on network again to see if would unblock them but it ...

Starjax by 4: Newbie
  • 16690 Views
  • 10 replies
  • 0 thanks

Vodafone 785 does not turn on n

When I power up my phone it goes to the android logo, then the Vodafone logo with the red background. This is were it goes wrong. The Vodafone logo replaces with a with rotating circle on a black background. I've tried a hard reset and cleared cache ...

Sure Signal registration failure -Sorry there is a problem.....

Hi allI am trying to re-register my VSS2. It had stopped workng as the network cable failed but once reconnnected noticed my husband's iPhone 6 was gettting a full signal again but my iPhone 5 was still only on 2 bars our of 5.We suspected it was bec...

NannyMac by 3: Seeker
  • 18074 Views
  • 5 replies
  • 0 thanks

Resolved! Smart 4 turbo

How to transfer photos to sd card

Ctrop by 2: Seeker
  • 22866 Views
  • 18 replies
  • 0 thanks

R207 authorization error

Vodafone mobile wifi R207 is *very* hard to connect to over wifi. I've got three different smartphones, three different laptops and a PC with a wifi dongle - all can see the device's SSID but typically all return some error to the effect that they ca...

Adrian_M by 2: Seeker
  • 13754 Views
  • 7 replies
  • 0 thanks
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