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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73719 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Deregistering a SureSignal after leaving vodafone

So I left voda with my main account a while back but still used the SureSignal on my wife's handset. She's left now and I'd like to deregister the SS so that I can give it to a friend. The only problem is that my login details no longer seem to work....

fox2319 by 3: Seeker
  • 26548 Views
  • 7 replies
  • 0 thanks

sure signal 1 light on not working

My sure signal has been slowly not giving me the strength of signal for a about a week or so but now it just has the top light on and nothing else.I have reset it several times, reset my router. Unplugged it etc nothing is working now and I can't pho...

squammy by 3: Seeker
  • 20225 Views
  • 3 replies
  • 0 thanks

Samsung galaxy s4 mini quad core processor(!) - phone user guide?

I have just received my new galaxy s4 mini from vodafone.  Unexpectedly it says it has a 1.2GHz quad core processor which I wasn't expecting. And the user guide on the vodafone website and other websites doesn't reflect the way my phone works.  For e...

Lizzyda by 2: Seeker
  • 12406 Views
  • 3 replies
  • 0 thanks

iPhone 5C restore not working & unable pick up network

I have an iPhone 5C that is about 18 months old - had no problems until this weekend. On Saturday, I noticed that the phone was searching for a mobile network, so tried various things - switching phone off and on, taking sim card out and putting it b...

Registering Sure Signal

How do I register a Vodafone Sure Signal as the way to do it online has been down for over two weeks?

Psailab by 3: Seeker
  • 20029 Views
  • 3 replies
  • 0 thanks

CUSD balance command

Hello all. I'm a Vodafone pay monthly customer but also have a PayG SIM that I'm using in a GPRS data modem as part of my college project. Part of the project involves requesting the current balance from the network. Previously I would be able to iss...

Resolved! Vodafone Sure Signal v3

My Sure Signal v3 has worked fine since it came out of the box. About 48 hours ago the village here suffered a power cut. When power was restored I had to get BT sort out my router but it turned out that Openreach people were working in the street ou...

tubascuba by 3: Seeker
  • 30263 Views
  • 16 replies
  • 0 thanks

Battery Life

I'm sure the answer wil lbe "it's old!" but the battery life on my 20month old S4 has, over the last month or so, cecome shocking. From a full charge I can, by merely web browsing, using the Twitter app and playing Cancy Crush, reduce my battery to 5...

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