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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73837 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203965 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Micro Sim to Nano sim?

I am looking to buy an iPhone 5s, right now i have the iPhone 4. Since the iPhone 4 has a micro sim and the 5s has a nano sim, would i be able to swap the micro sim for a nano sim? And would it cost me?

Resolved! Samsung Galaxy S5 - unresponsive after flashing green screen

HI There, About a week ago the screen of my Samsung Galaxy S 5 starting flashing bright green. It initially happened when I was sitting in front of a fan, and when I moved away the flashes stopped so I didn't think too much of it. The flashes got mor...

Areandes by 3: Seeker
  • 21238 Views
  • 6 replies
  • 0 thanks

Resolved! Sure Signal v1 no 3g Signal

My Sure Signal V1 has stopped transmitting signal to both of the registered phones. I have performmed a reset as described in other posts but still no signal is transmitted. The Sure signal has lights 1,2,4 on an no light on 3, it has been working fi...

Wshark by 2: Seeker
  • 24666 Views
  • 9 replies
  • 0 thanks

Sure signal Strength

my sure signal strength seems to have dropped ping download and upload speed are fineI have reset the sure signal and my phone it's working but not at full strength could you re sync my sure signal and try that pleaseSerial number is 21229607821Thank...

Resolved! sure signal registration

Can someone please tell me how to get to the "manage your sure signal" link in my vodfafone, tried to find it several times but to no avail

Bad signal even with a sure signal booster :(

Hi I have a Sure Signal at home to boost my work phone (on Vodafone). But over the last few week or so the signal quality is terrible. I have a Blackberry 9720. Call quality is terrible with broken audio. Any idea how I can improve my signal??  

dunxbee by 1: Seeker
  • 23222 Views
  • 4 replies
  • 0 thanks

LG G3 Switching itself off

I've come across 2 instances of LG G3's just switching themselves off randomly and not coming back on until connected to the charger or had the battery pulled and replaced.   Both the devices in question are from Vodafone and came with Android 4 befo...

Nabs by 17: Community Champion
  • 20936 Views
  • 13 replies
  • 0 thanks

Smart first 6 phone

smart first 6 phone. Is there anyway to illuminate the arrow, circle and square  buttons at the botttom of the phone? thanks

MarkiL by 2: Seeker
  • 14359 Views
  • 4 replies
  • 0 thanks

Resolved! Hi all...question.

In a weeks time my broadband will be upgraded from regular BB to Fibre, this will involve a new router and quite possibly a new IP address.Will the SS have issues with this move and if so, what actions do I need to take? Manythanks.

Sure Signal version 3 has no lights

Hello, Since this morning our Sure Signal 3 is not working. No lights are showing. I have looked at the troubleshooting site and nothing has helped.  Anyone out there who can?

Deet by 3: Seeker
  • 20093 Views
  • 3 replies
  • 0 thanks
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