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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74255 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229941 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

VSS3 Can't connect after Vigor 2860 Firmware Update

Good Afternoon, VSS3 S/N: 40134723812 VSS3 has worked fine for many months, since switching to a Vigor 2860 router (from the BT Infinity Business Hub that came with Infity when installed). However, I recently upgraded the Vigor's firmware (to 3.7.8.2...

oneplus one lte

i have a oneplus one, i knew when i bought it that it did not support 4g and lte due to band widths etc. However, i was at ascot races on saturday(i lost!) and i was receiving LTE all afternoon.  Anyway, the question is, how was this possible and why...

regwinch by 2: Seeker
  • 19165 Views
  • 11 replies
  • 0 thanks

signal problems since lollipop update

Hi am slowly going crazy with this recent problem with my phone.  Since i updated to lollipop every call i make ends, sometimes after two minutes, sometimes 30 seconds.  The phone appears to completly lose signal so i lose the call then it freezes fo...

Problem with camera

Hi.I had a problem with my camera a few months ago. I would take photos but when I looked in gallery there was just an error image. I thought it was as device storage was low so I put an ad card in which rectified the problem. Now my camera photos sa...

Resolved! How do I put my apps back in Stock order?

My boyfriend decided to change my apps to alphabetical order ON MY PHONE without permission. They've been the same since I got my phone and now it's like having a brand new phone. It's driving me bananas! Is there any way to put the apps back in orde...

Unknown ID Calls

I see from past Forum posts that someone has downloaded an app called Blocker which is free and it stopped the majority of the Unknown Caller calls, is this app from within Apple App Store or an independant app?  I had fifteen Unknown calls yesterday...

Sure Signal V3: Flashing Red light, stable orange in service light

Hi. i have been desperately trying to set up my VSS since getting BT Inifinity however after weeks of trawling through Vodafone and BT forums and troubleshooting i have not managed to get it working. Please could someone help. Serial number - 4013044...

Resolved! Sure Signal V1 not working for 1 week now

Having had the V1 working for over 5 years, for the last week it's stopped working.  No signal on either of the 2 phones that we currently have in the house registered to the Sure Signal - it's been costing us quite a bit as we have to use a landline...

soma by 3: Seeker
  • 39140 Views
  • 26 replies
  • 0 thanks

Mobile Wi-Fi R206 Working for Free with SIM card

Hi guys, This is a strange query, but I bought an R206 on ebay. Then I've bought a sim card for £1 in my local ASDA, put it in my device with the intention of topping it up and using it. But without topping it up or changing any settings, it works, f...

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