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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73740 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203324 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

iPhone 6 Won't Charge

Had this phone just over 3 weeks and already it wont charge, tried resetting it etc but nothing will work. Any ideas or suggestions? On Vodafone contract with no insurance. Checked all wires, plugs and checked to see if there was anything blocking th...

Charmur by 3: Seeker
  • 13922 Views
  • 3 replies
  • 0 thanks

Mobile Wifi R Will it work with my normal SIM?

Hi guys, I have just bought one of these off ebay. I am already a vodafone customer and get 2gb of data in my normal sim every month (eith calls and texts) if I just put this sim into my device, will it work?

Resolved! Lost phone Found

I recently found an iPhone and need to return it to its owner. It's on Vodaphone but its got a passcode so I can't call anyone to see who it belongs to. How do I go about getting it back to the right person?

Firebug by 3: Seeker
  • 16007 Views
  • 6 replies
  • 0 thanks

Deregister Sure Signal

Hi, Need to deregister Sure Signal but no longer have a Vodafone account. How to do this?? Vodafone support seem unable to do this for me. Any help gratefully received.

timb333 by 2: Seeker
  • 29016 Views
  • 4 replies
  • 0 thanks

Resolved! K3772 dongle compatibility with Zoom 4506 travel router

I have a pay monthly K3772 dongle and am trying to use it to connect to the internet via a Zoom 4506 travel router.I have upgraded the zoom to firmware to v1.0.13-1 which is the latest I can see on their site. I am using the following:APN: internetPI...

Phone not using available wireless network?

BB 9720OS 7.1.0 - Build 2994 (Enterprise phone)The signal at my house is unreliable, it typically remains on GPRS although 3G can occasionally be obtained. This phone is also connected to my wireless network, however it never seems to use the wireles...

9720 by 2: Seeker
  • 13615 Views
  • 3 replies
  • 0 thanks

S5 Lollipop update - changes to silent mode and menu background

Hi, I updated my S5 OTA last night to Lollipop 5.0. First impressions are smoother performance and new look which is nice, however 2 major bugbears are overshadowing any improvements for me: 1) - Removed "silent" mode. The options now seem to be only...

Anonymous by Not applicable
  • 73323 Views
  • 65 replies
  • 1 thanks

Setting SD card as default for apps on Samsung Galaxy S4 mini

I am running out of storage on my device and have installed an sd card. I have moved all my music and photos onto the card and some apps but some apps don't give the option to move to the sd card and if I try to install a new app it says there isn't ...

Sure Signal V3

Hi, i have a Vodafone Sure Signal V3 and in the past few days it has stopped working. The strange thing is that all the lights (power, light one and light two) are all lit. When my phone shows full signal i get emergency calls only, but when little o...

Pac code not working, neither is tempory number

Got an iphone 5s and tried to convert number using pac code. a week later still not working, and neither is the temp number, how can i fix this? Phoned about 10 times and they keep telling me that it will be 12/24/72 hrs and i need it fixed as i am g...

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