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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73824 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229880 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203961 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Email not working on on mobile network but fine on WiFi

For some time now, maybe since the upgrade to 4G on my Vodafone account, my iPhone will not pick up email on one of my accounts when it's using the mobile network. However it's absolutely fine on any WiFi network. Any ideas? It's currently connecting...

K3772 and Windows 8.1

I have just bought a Windows 8.1 machine. When I go to install the software from USB Stick K3772 it warns of compatibility errors.Is it safe to install or should I use something else. Laptop is HP Pavillion L0E22EA#ABU

New iPhone 5s not working with Sure Signal

Morning all, I have a Sagem sure signal (version 1 I believe).The Sure Signal has been working fine for years with my iPhone 4s connected, however, since receiving the iPhone 5s, the new phone wont seem to connect to the Sure Signal at all? I have se...

AdamFox by 2: Seeker
  • 20338 Views
  • 1 replies
  • 0 thanks

LG G4 Red Leather ..when will stock arrive?

Hi all,Vodafone have been out of stock now for a week on the LG G4. When will the next shipment be arriving? Do any of the moderators know? many thanks,V

iPhone 5s vibration problem

I have had my iPhone 5s since November 2014. Up until last night the vibration on the phone worked perfectly fine. However, this morning and throughout the day there has been no vibration to accompany any of my notifications - both on the silent and ...

Loyalty comes at a price?

I have been looking into upgrading my iPhone 4 handset for an iPhone 5s handset. I run 4 devices on my account and have been a long term customer of Vodafone.After researching into the various options which included speaking to the Upgrade Team via 1...

cpl by 2: Seeker
  • 12102 Views
  • 3 replies
  • 0 thanks

Charged for Facetime Audio Calls - Absolutely ridiculous.

So I have been charged for calls that I know for a fact were FaceTime audio calls. I have called Vodafone 4 times now and every time I call, I get a different answer from them. A few people have told me that they can't explain it and will ask someone...

petr3001 by 2: Seeker
  • 21750 Views
  • 8 replies
  • 1 thanks

Samsung S6 edge availability

Dear Vodafone, When are you expecting a delivery of the 64GB Samsung S6 Edge in black? I'm posting on the forum rather than asking you directly to get an idea of how many other people would like an answer to this question, and hence how far down the ...

wazmataz by 2: Seeker
  • 18737 Views
  • 31 replies
  • 0 thanks

Texts won't send?!

So my texts won't send, I've tried different contacts and they still won't send. I can receive texts and make calls and when I checked my plan it said I have unlimited texts all of a sudden my texts won't send can anyone help?! This is urgent

Faytytt by 2: Seeker
  • 34690 Views
  • 11 replies
  • 0 thanks

Sure Signal not working after power cut

My Sure Signal 1 stopped working after a power cut last month. I emailed Vodafone and they promised a reply within 48 hours - that was nearly a week ago and I have heard nothing. I've tried all the reset approaches I have found on this forum, I've de...

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